BELFOR Property RestorationReviews of belfor.com

Had rebuild project done and a year later, repairs and rebuild deteriorated contractor used subpar materials and incomplete or shoddy contractors used. NOT IMPRESSED! Took advantage of high costs to complete the rebuild, Used all custom-made doors, materials, hard to find replacement or costly replacement!

if i could give minus stars i would after my insurance deciding to use this company for the strip out and restoration technicians expertise it has been nothing but lies, cover ups, chasing, loss of paper work, muddles with other jobs, builders with no tools, builders from east london north london cambridge and other places turning up unannounced or not atall. simple builder stuff could be over looked but 3months later i'm still left with a wall that hasn't been surveyed yet has the fuse board attached to it, i have black mould from the incomplete strip out, i have electricians leaving wires dangling, shelves dangling from wires even, i have been lied to and cover after cover up and no honesty to the whole company as a whole worst thing is even after having to chase and cover every square inch of what they do and their many many faults too many to mention here .. i cannot make a complaint against them as they don't even have a complaints policy to follow and so it is referred back to the insurance company who will do NOTHING because Belfour are saying they're not responsible the level of incompetence is below what any company should ever be and how they get away with it is beyond me and beyond a joke!!! i have lost thoasands in warped doors not listed on the scopes, thoasands when told blatantly electric goods could not be reinstated as it would not be safe for them to do so and sign them off to them be told i wasn't told that!!! they don't get back to you, they don't care, this goes back to mid may it is now early august and they've washed their hands leaving me with dust dirt sawdust sand floor battons worn nails sticking up all over the place i've had to sort, just AWFUL!!

Started dealing with BELFOR after water damage from a broken pipe whilst we were on holiday. I had to chase them myself every day for taking out flooring, dryers, asbestos tests, electricians, plumbers, builders, storage units. The list goes on. It’s been nothing but constantly being on the phone to them for one thing or another because they don’t keep you in the loop without you ringing them. Don’t get me wrong each tradesperson was lovely but headoffice should be keeping customers informed of works that are needing to be done etc. Wouldn’t be dealing with them in the future if I can help it, only dealing with them because my insurance company instructed them to do most the work.

They take your money and then you don't hear from them for over 2 months.. I have been regularly chasing them via phone and email and they replied 2x saying they are waiting for the subcontractor to confirm glass delivery time... no word about whether they actually spoke to them on the phone or proof of their attempts to solve this situation since i can only speak to them and I paid them directly. Seems like a big scam and I am stuck with no money and no repair or update on the repair date. Check in advance in case your insurance company works with them and ask for another one.

Nu har vi skadet indbo/sager stående på 9 md (skaden skete d . 7/9 23 )og i har stadig ikke hentet det men pengene har har i fået af forsikringen men jeg kan jo læse at det er et stor problem og rydde op efter jer selv, men nu er det sådan at der kommer nye ejer af det hus vi er flyttet fra og jeg har nævnt at I mangler og rydde op

Absolutely horrible company. No communication and took over 3 1/2 months to complete the job. I had to argue with them about everything even taking away the old items. Would not call back or show up several times.

Utter screaming nightmare dealing with this company who Sedgwick insurance instructed to deal with water damage that happened in my flat in November 2023. They arrived Feb 20th 2024, removed the bathroom floor tiles and other floor tiles in my tenanted flat and then just left. Still now in late May 2024 they've not been back since, they've done nothing except take weeks or months to respond to emails and even then with nothing whatsoever productive - just being absolutely ridiculous and provably dishonest on one occasion as well as very badly mannered with no concept of customer relations or customer service except in their marketing when it suits them. Have had to get the Ombudsman involved and my advice is avoid this company like the plague and don't get taken in by their advertising and pr marketing efforts. Go to the Ombudsman asap the minute things go wrong and don't be fooled by delay tactics and obfuscation. I haven't had this much stress and lost sleep in years. They simply do not care what they put people through.

then turned into a nightmare. We’ve waited over four months for things to be done and repairs to start and get every excuse why it hasn’t started. Every time they’d say they were coming we moved important Doctor-Specialist appointments to make ourselves available for them, then day of or etc they cancel and give us a different day to do it all over again. After well over 4 plus months we are told they aren’t doing any further work or repairs after they started water dry out-even though things aren’t complete as well as new damage to my home from them. It took them over four plus months to not even attempt to fix anything, mean while we’ve been not able to live in our home. The pictures are to show how house has been left opened for months and still is. I definitely would not recommend this Company at all. Even my neighbors asked what was taking them so long to fix everything. That this shouldn’t have taken more then a few weeks, even my adjuster stated this was going way longer then it should have been. That these kind of jobs shouldn’t have taken longer then a month max. Adjuster was fast getting things approved to move forward and this Company just continued to delay things. They knew we were stuck in a hotel with pets as well as Disabled. This is extremely saddening they’d do this to a Veteran and his Family. We are both on special diets due to medical and with out a place to cook or store food we were stuck ordering food daily or stuck with Hotel restaurant food. This is heartbreaking-sickening that a Company would do this to a Family and make it were they can’t be in there home. Then taking more then 4 plus months to state you aren’t finishing the job and make us try to find another Company that can fix the messes you made as well as complete your job. I wish this Company had never been to my home and disrupted our lives like they have. Water damage was heartbreaking enough then you put us through all of this is wrong in so many ways. 💔😢November 2023 to April 2024