Lynda
Posted
Best customer service I've…
Best customer service I've experienced.... Ever! Was dealing with Aliaksnadra whom I found to be excellent! Keep it up!

Excellent
222 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our products offer seamless mobile data in 200+ countries — with no contracts, no SIM swapping, and no data expiry. Whether you're a frequent flyer, business traveler, or hospitality provider, Bcengi delivers affordable, pay-as-you-go connectivity that works the way you travel. Used by enterprises, travel agencies, hotels, and individuals alike, we simplify global mobile access for employees, guests, and consumers — all through a single, intelligent eSIM.
Bcengi (bcengi.com) has 222 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 206 reviews with 5 stars · Clear filters
Lynda
Posted
Best customer service I've experienced.... Ever! Was dealing with Aliaksnadra whom I found to be excellent! Keep it up!
Daniel S.
Posted
Problem quickly fixed as Bcengi esim didn't auto work in Taiwan. Bcengi website had very useful youtube on what to do which took 2 mins to fix the prob. Worked great after that, impressed. I was even more impressed with the timely email from Asya and Albi to check all was OK. Great customer service. Great product, I highly recommend Bcengi eSim. Previously auto worked like magic in Amsterdam and Perth. My prob was that some countries need you to update your phone's APN and APN name to Globaldata.
RSF
Posted
I am not a Bcengi customer yet but I had several questions I wanted clarification. So I sent an email to customer support and Albi who responded to my email clarified everything. For that reason I have become a customer.
Mario G.
Posted
ALIAKSANDRIA helped me and explained all The possible solutions, i explained My problem to her and she knew how to solve it.
Amin A.
Posted
Had connection problems. Sorted out with ease. Support was great.
Eial from L.
Posted
initially a clever bot and later on a very efficient customer support! not more, not less, excelente customer experience!
Sasa
Posted
Nice service !
Inge S.
Posted
Black Friday promotion. My husband is using Bcengi successfully in Türkiye. I saw the promotion and installed Bcengi a few days ago. Today I send an email to say I believe I qualify for the $10. A friendly Albi contacted me, gave me the $10 and asked that I check if I had received and to report back. Everthing is 100%. Albi is a great asset for Bcengi. Thank you so much!