Batteries Plus BulbsReviews of batteriesplus.com

Don’t let the battery people put a screen in ur Apple cell phone They did mine and gave it to me with a yellow streak under glass and telling me after the did the work that the phone would send messages telling me a foreign part not familiar with this phone is on the phone and to boot the screen cracked where the yellow streak was Guess what wouldn’t cover any of it Do yourself a favor go to Apple Store

I had an Iphone screen and battery replaced at the store on Contra Costa Blvd in Concord CA. The quality of the aftermarket screen was not good. It looks washed out. Also, the aftermarket battery won't report battery health.

Had an awful experience with Batteries Plus. Purchased a motorcycle battery a month ago, left the bike untouched for a few weeks, and when I tried starting it, the battery was completely dead. Connected it to my battery tender, which had worked flawlessly for five previous batteries and 15 winters. Shockingly, the "fine print" in the warranty prevented a replacement, claiming that charging the battery voided it. This has never occurred before. I strongly advise avoiding this store and seeking batteries elsewhere. Regrettably, after buying four other motorcycle batteries from Batteries Plus, they've lost a loyal customer.

Bad service and not quick response

I bought a motorcycle battery in August of 2021. It went out last week so I called today about seeing if it was still under warranty. Turns out it has a 2 year warranty, so I am just under the wire. On my way to get a new battery, I called to find out how, and if, they would pro-rate my old battery under the warranty. I was told they would in fact replace my battery if circumstances warranted. I asked them to explain that statement to me and I was told that they have to take my old battery and charge it completely, and if it did not charge to 12 volts, and hold the charge, they could not warranty my battery because it would be a "bad battery," to which I replied that is exactly why it needs to be replaced because it is bad and will not take or hold a charge. I was again informed that they would not warranty a "bad battery." Thinking to myself I must have certainly got a sadly mis-informed person working at the Baton Rouge store, I hung up and called the D'Iberville, Mississippi store and was told almost the exact same thing, they do not warranty "bad batteries." When I arrived at the Baton Rouge store two ladies were entering ahead of me and I informed them of the apparent so-called "warranty" from batteries plus and their response to me was, well what is the warranty for if they don't replace it when it's bad. I replied that I had no clue, was first time in my almost 61 years of living and purchasing and warranting batteries that I had ever heard of such a policy. the two ladies turned and left. buyer beware!!!!!

On News Years day 2023, I purchased a battery for my 2008 Mustang. On June 2nd, the battery stopped working. I had AAA come jump and test it. Their test said it was a failed battery, I went to Auto Zone they said the same thing. The battery had full replacement for two years. I went there and they said they had to do their own test. They took out the same machine as Auto Zone and did they same test. Their test said the battery failed and it had a zero charge. I drove after getting it jumped. They said they could do nothing because they would need to see if it could hold a charge and that I should get a ride home or get someone to jump it take it home and bring the battery back so they could test for a charge. I said I was not leaving and would see if NTB could sell me one. The clerk walked back in and about 10 minutes later he comes back out asking what I was doing. I told him I cannot jump the car and it would have to remain there until I get AAA back out. The spot was right in front of their store. I said they were backed up and it may be until tonight. I proceeded to call customer care and they were equally of no help. They said they had to ensure the drain was not causes because I did not a place a battery charger on my battery. I know very few people who do this on a regular basis. They suggested to buy a new battery off the store and forget about the issue. I said no and said I would contact the attorney general. As I reapproached the store(I went in to a cooler place to make the call) I noticed the employee again at my car. He then offered to remove the battery and put it on his charger but that would take 6 hours well past closing. I said fine and told him I will wait throughout the night. They got the battery out and noticed I was in the store chatting up with other the two other people in this store. Fearful, I would warn them about this place, the person says we will just replace the battery and figure out what to do next. Of course, there was nothing to do besides a warranty exchange. They just wanted to sell a new battery because the store is always desolate. In fact AAA never heard of Batteries Plus. Though the situation was dealt with it took nearly 60 minutes just to get them to agree. When buying a battery stick to autozone, oreillys, advance..... They will always honor their warranty.

Do not EVER take your watch here for a battery replacement. Just took in my wife’s expensive Bulova watch for a battery. The “tech” said he had trouble getting the back off and had to use tools not designed for watches. Not only did he end up severely scratching the back of the watch, but then he said he could not get the back to snap into place again and gave it to me in two pieces. He blamed it on the design of the watch. This is not a cheap Timex, but a pricey Bulova! He said I could take it to a jeweler 30 miles away to see if they could get the back on and would not cover any cost for the repair. I would post photos, but this review does not allow that. I now have a watch that has greatly decreased in value because of the damage, and can no longer use it without a back. He never even apologized.

Today May 9th 2023 I bought a 12-pack of 9volts batteries with an expected 5 year battery life as indicated on the package. BatteryPlus Pineville NC store sold me this package with 3 years of battery life left on them. Big time deceiving to say the least.