Poor
336 reviews
BagsmartHonesty, pricing, process and quality scores appear once 5 customers have rated them.
BAGSMART Making Carry Smarter! Explore our selection of various travel accessories, from hanging toiletry bag, laptop backpack, to duffel & more. Pack Smart with BAGSMART
Bagsmart (bagsmart.com) has 336 customer reviews on Rated Honest, with an average rating of 2.8 out of 5.
Showing 128 reviews with 5 stars · Clear filters
Becky L.
Posted
Great shopping experience! After my bag was sent to the wrong address, Bag Smart responded quickly and immediately offered to send a replacement. Really impressed with how fast and helpful their support team was.
Russell W.
Posted
Love the Blast Pro Roller Backpack. Very useful for an old man like me travel a lot. nice upgrade bagsmart.
Customer
Posted
Bagsmart is great quality and functional. Highly recommend for backpack, everyday bag, or travel gear needs! Very friendly and helpful customer service always!
Consumer
Posted
Ordered 6 bags for gifts for family Trip. promo for buying so many bags I got a backpack for free. The backpack I got for free I didn't want/need and asked if I could exchange and pay the difference for the travel bag I wanted. Response time was quick, I shipped the bag back and within less than a week I received the bag of my Choice. It just cost me $5 plus the $7 shipping bag back to get the bag I wanted. Simple easy. Can't wait to use it on all my upcoming travels.
Brittani
Posted
I have several Bagsmart bags and they are made very well. They are lightweight and offer alot of organization. I love the fabric and material. Customer service is wonderful, I had a reply almost instantly after I reached out and they were willing to go above and beyond to help me with my concern. I value doing business with Company's like this. Thank you Bagsmart
Grace C.
Posted
Had a great experience with my order. My bag is wonderful, fulfills all my needs. Had a minor issue with my order, but it was just a glitch. I got a response back from customer service quickly. The bag arrived in the designated time frame.
Michael C.
Posted
Excellent customer service. I bought a bag from Bagsmart and accidently entered the wrong address. The product has already been shipped when I realised. Although already in transit, Bagsmart arranged for the address to be changed and had the bag sent to the correct address. Product is excellent and service is even better.
Kristy.spilsbury
Posted
Had a issue with a product and contacted the support email and within an hour had a response and by the end of that day I had another replacement product shipped out! I am super impressed by this amazing customer service, well done BAGSMART!
