Excellent
886 reviews
The BackJoy CompanyHonesty, pricing, process and quality scores appear once 5 customers have rated them.
We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control.Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way.At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by;* Neutrally aligning the back and neck to relieve pressures torsion and pain* Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement
The BackJoy Company (backjoy.com) has 886 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 53 reviews with 1 star · Clear filters
Sunshine B.
Posted
I have lower back issues and my chiropractor recommended this product. I see no improvement in fact my back is worse. How do I get a refund?
Response from The BackJoy Company· Aug 23, 2021
Hi Sunshine, Returns are simple and hassle-free. I have reached out via email to help personally resolve. Natasha Smith
Nancy V.
Posted
Did not help my back and hip problems.
Response from The BackJoy Company· Jul 9, 2021
Hi Nancy, Thank you for providing that feedback. Sorry to hear this is not going to work out for you. I have reached out to you personally to assist you with returning your order and taking advantage of hassle free return process. Natasha Smith
Scott S.
Posted
Never received my order. It’s been weeks and no response after 2 emails
Response from The BackJoy Company· May 7, 2021
Hi Scott, Thank you for bringing this to our attention. I have reached out to your email received an hour ago by you regarding your order. I look forward to getting this resolved ASAP for you. Natasha Smith BackJoy Customer Care
Kenneth W.
Posted
The pad has come loose from the base after a couple of weeks. A complete waste of money.
Response from The BackJoy Company· Feb 24, 2021
Hi Kenneth, Thank you for bringing this to our attention. I've reached out directly via email to you to help provide further assist. Natasha Smith BackJoy Customer Care
Aundrea B.
Posted
I’m a first time customer that’s experience a less than acceptable response from Leadership. Leadership Is Sorely Lacking...I wasn’t afforded the ability to take advantage of a holiday BOG deal. Back Joy Leaders Didn’t Meet Its Obligation and I Won’t Do Business with Back Joy Again! ALB
Glenn
Posted
We purchased two and neither my wife more I find them comfortable or effective. We would like to return them for a refund. Please advise.
Laurie P.
Posted
I ordered 5 trigger point massagers early in December as Christmas gifts. I received ONE. I have emailed the company twice and called 3 times in the past week. No reply to my emails and each time I get "customer service" they tell me they can't reach "management" and take a message and tell me someone will call me back. No call...they are so earnest and tell me my call is important to them..... It's their error and they aren't making it right.
dustin O.
Posted
haven't received products yet
