AZDOMEReviews of azdomevip.com

Der Service ist einfach katastrophal. Ich habe eine PG 17 gekauft, leider hatte das Kabel zur Rückfahrkamera einen Wackelkontakt. 1. Kontakt, Antwort: Bitte schicken Sie ein Video. 2. Kontakt, Antwort: Wir prüfen. 3. Kontakt, Antwort: Wir schauen nach einem Netzwerkkabel. 4. Kontakt, Antwort: Bitte bestellen und kaufen Sie ein neues Kabel, hier ist der Link. Ich habe dann alles ausgebaut und zurückgeschickt. Nebenbei eine Bemerkung: Das rote Kabel für die Rückfahrtscheinwerfer endet bei einer Kabelverlängerung am ersten Stecker, der sich dann natürlich nicht in der nähe der Rückfahrscheinwerfer befindet. Das Kabel muss selbst verlängert werden.

Had recieved a faulty m550 pro. Sent it back on own expense in March. Here we are almost end of April, and now my emails are bouncing looking like they took money, took camera and blocked email as well. Unpleasant and unfortunate

Bought an Azdome PG 17 in November. The hardwired kit supplied was wrong and was ordered based on the description in the add. I contacted them about this, attaching screen capture proving my case. They were very apologetic which was encouraging but this was followed by many more saying the advanced engineering team were looking in to the matter. Having done so, they refused to offer a prepaid return for the hardwire kit even having proved it was advertised as suitable for the mirrorcam. While this email exchange was in progress, I bought another Azdome PG020S-R and they delivered a Japanese version. Oddly, the box that it came in was in English and the manual cover was also in English, yet it too was in Japanese only. Again I contacted them about this and the emails of apology kept coming. Again, as before, they said they would pass this on to their advanced engineering team. They requested videos of the Mirrorcam demonstrating it was in Japanese. I did so and sent them a youtube video. Again they said they would pass it on to the advanced engineering team. Many more emails passed between us. This was not rocket science, bringing this before the advanced engineering team, it was simply a matter of providing a prepaid return for both items but they refused to do so. However, on January 30th, I got fed up with the copied and pasted apologies. It became quiet clear they were not going to resolve these two issues. Angered and frustrated by their procrastination, I decide to take the financial loss, dumped it in the trash can and moved on. I have never experienced anything like this before with anything I bought online. I am a long standing customer of Amazon over many years and had the occasion of returning items which had issues and they provided a prepaid return lable without any problem. I will keep this in mind from here on. I offer this as a true and faithful account of my experience with Azdome backed up by emails to support my review.

Mein Storno wurde ignoriert. Die Bestellung geht aber trotzdem zurück.

The worst online experience i ever had was with this website. They don’t answer your emails nor phone & WhatsApp after you purchase the item. They don’t communicate with you after you send the money they ignore you. Still my issue haven’t been resolved

It’s been one month since I ordered, still haven’t got it. I tried contacting them but no response.

Azdome dash cam m300s what pile of poo tried to get say phone is not supported. Should tell you this when you purchase it not find out after you have paid to get it fitted I have samsung a13 phone can't get any help of support so complet waist of money.

1st camera system You sell camera then send the wrong camera ordered a M300S you sent a M300 2nd camera system You are selling M300S cameras with missing cables, then refuse to send replacement cable.