William
Posted
Issues with shipping address
When I placed my order with them I used the option for Apple Pay but I did not realize that part of my address had been cut off. When I did, I contacted them and explained the situation, worried that if it shipped it might get lost as has happened in the past. Within a few hours Awe responded and had a plan, including a worse case scenario. They were able to recall the package before it left their local USPS and get the address corrected. Amazing!!! Just got the pendant and my spouse and I are thrilled. Top notch customer service. Thank you so much Awe. :-)
Response from Awe Inspired· Aug 19, 2026
William,we are glad that we helped, and that the pendant reached you and your spouse safely. Thank you for trusting us to sort it