Average
174 reviews
AWeberHonesty, pricing, process and quality scores appear once 5 customers have rated them.
AWeber is a market leader of small business email marketing and landing page solutions. Founded in 1998, AWeber has over 20 years of proven success helping more than one million customers around the world reliably connect with their prospects and customers through powerfully-simple email marketing. Along with its award-winning 24/7 US-based customer support, AWeber delivers the ability to quickly load and manage contacts, send amazing emails, build landing pages, send instant web push notifications, and analyze results without having to be a tech whiz. AWeber works with more than 1,000 partner software solutions, allowing customers to seamlessly integrate with the apps and services they rely on to operate and grow. A privately-held company, AWeber is a remote-first team with employees based throughout the United States.
AWeber (aweber.com) has 174 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 104 reviews with 5 stars · Clear filters
Timothy D.
Posted
I had an awesome experience with AWeber's live support. I had an important issue that needed to be resolved, and thanks to support member Will P, it was resolved quickly. He was very polite and professional.
John S.
Posted
Mary H was extra helpful and really answered my questions about how to activate my follow up campaigns . She is knowledgeable about all of the features and helped me understand the set up.
Susan D.
Posted
Amanda went above and beyond to figure out a complex problem I was having with a template. She said she would work on it and get back to me, and it was fixed by the end of day. Her follow up and expertise is excellent. That's why I use Aweber because I can actually talk to the person who is working on my problem.
Teri
Posted
Aweber has exceptional support! I have been using AWeber for many years and they have kept up with the fast pace of technology advancements! I use AWeber to create email lists and last hear, they updated with creating newsletters. The most recent update coming very soon is integrating ChatGPT with AWeber. Whenever I need tech support, they are only a call or email away. I highly recommend AWeber for anyone who is looking for email list support and Newsletters created for you and with your input.
Sarah R.
Posted
User friendly platform- was great as a beginner learning email marketing. Unfortunately I closed my business and was no longer using the service when I noticed I got charged my annual fee. Luckily I was able to get a refund for the year and Will P. was so helpful in assisting me. If I ever send out emails again for a new business I'll definitely come back!
Carol M.
Posted
We've been happy with Aweber for 15 years. I love their platform (e.g., drag-and-drop, deliverability...) and their customer service. Years ago they helped me via telephone–a real human who was a patient expert. Recently, I used their email access to help. Will, Amanda, & Matt did a quick relay to get my challenge solved and questions answered for a successful outcome. Artificial Intelligence can misunderstand what we're asking, but real humans know best. :) Thanks so much, Will, Amanda, & Matt!
Gabrielle S.
Posted
Spent literally no more than 5 minutes on the phone with Mary H (AWeber), who resolved my issue quicker than I expected; without any issue, delay or drama. Could not be happier. Great product, great team! Thank you, Mary.
Mike j S.
Posted
I was feeling very frustrated with correcting a billing issue, but Will P. offered such assistance and skill at helping me resolve the issue without any hassle and quickly that I am now planning to continue to build my email service using Aweber. He was kind and showed excellent customer service. Aweber this person is a keeper!
