Average
83 reviews
AvidXchangeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
AvidXchange is the AI-powered accounts payable (AP) and payments solution built for mid-market businesses. We combine AI that eliminates manual work with over 25 years of experience and data intelligence to get it right, so finance teams can move faster, pay smarter, and operate with complete confidence. Over 8,000 growth-driven businesses rely on AvidXchange to deliver greater efficiency, tighter control, and real-time visibility into their AP process and to execute millions of payments with accuracy and enhanced security through our proprietary payment network.For more information, visit avidxchange.com.
AvidXchange (avidxchange.com) has 83 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 50 reviews with 5 stars · Clear filters
Lori
Posted
Sterling Bishop was top notch in resolving an issue that no one else had been able to solve for years. Ginger Lunsford was also a great asset with this matter. I will surely keep both of their contact information for future reference should I need asssitance. I cannot thank them enough. They are truly excellent at their jobs.
Jessica H.
Posted
Being able to talk to a live person who could quickly and accurately diagnose my problem and implement a solution was beyond refreshing. Alex was friendly, knowledgeable, and super helpful!
Patricia P.
Posted
Keslie Darmante is an excellent rep for Avidxchange. She called when she said she would. She was so pleasant and extremely helpful in getting our accounts updated. She spoke plainly and clearly with all that she could and would do for us. She also sent a follow up email with all that we discussed and she was completely accurate on all counts and gave me complete instructions on how to contact her should we have any questions or concerns.
Ygnacio S.
Posted
Keslie is so easy to work with. She is knowledgeable and so swift with responses and results. I dread dealing with customer service but knowing I can count on her when I have any questions or concerns with Avid, I actually look forward to contacting when I have any issue. A1 service
neil
Posted
great knowledge and customer service
Deanna
Posted
Ellie Singleton is extremely helpful and a pleasure to communicate with.
Lee W.
Posted
Mr. Sterling Bishop customer service was beyond reproach he was very informative and he stayed after hours to make sure I get the best customer service as possible. World class customer service is something that is lacking nowadays. I love it. Thanks!
Casey
Posted
Keslie is our new account manager and I could not be happier with her! She is prompt, efficient and will truly go that extra mile (or 100) for her clients! She is so easy to communicate with and impeccable with her follow through! AvidXchange has an asset in Keslie and should be proud to have her as a part of their team. Thank you, Keslie for all of your hard work and knowledge! You are just a pleasure!! It's a shame I am only bound to a 5-star review. Especially when she is deserving of a much higher rating than that!
