Average
412 reviews
AvailHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Avail (avail.com) has 412 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Frances
Posted
Very helpful, and good service
Response from Avail· Sep 15, 2025
Hi Frances, Thanks for the great feedback! We're so glad you've had a positive experience with Avail and found the platform helpful. We appreciate your support and are here to help whenever you need us!
Diane
Posted
The lease process was very easy and the renewal too. Very happy with this tool!
Response from Avail· Sep 15, 2025
Hi Diane, Thanks so much for the feedback! It's fantastic to hear that both the lease process and the renewal went smoothly for you. Making rental management easier and more efficient is exactly what we aim for, so we're thrilled that Avail is helping you do that. We truly appreciate your kind words!
Robert S.
Posted
We run just a few rentals, and Avail has been great. The platform is relatively easy to use, both for us and for tenants, and in the few instances phone support has been needed, they've been available and super helpful.
Response from Avail· Sep 15, 2025
Hey Robert, Thank you so much for taking the time to share your experience! We're thrilled to hear that Avail has made managing your rentals easier for both you and your tenants. It's great to know that our platform is user-friendly and that our team has been available and helpful. Your feedback motivates us to keep providing reliable, responsive service. We truly appreciate your trust and look forward to continuing to support you.
Shirin F.
Posted
I can’t say enough great things about AVAIL! The platform is easy to use, reliable, and made advertising my house a seamless experience. What really sets them apart, though, is their customer service — truly the best I have ever encountered. Every interaction was friendly, responsive, and genuinely helpful. It’s rare to find a company that goes above and beyond for their customers the way AVAIL does. Highly recommend!
Response from Avail· Sep 15, 2025
Hi Shirin, Thanks so much for the wonderful review! We're so glad that Avail made advertising your home a smooth and stress-free process for you. It means a lot to hear that our customer service stood out—our team is committed to being responsive and helpful. We truly appreciate your recommendation and the opportunity to support you.
Kisha
Posted
Excellent as always
Response from Avail· Sep 8, 2025
Hi Kisha, Thank you for your wonderful feedback! We’re delighted to know your experience has been excellent time and time again. Consistency and care are what we strive for, and it means a lot to see that reflected in your experience. Thank you for choosing Avail—we’re here whenever you need support.
Jing
Posted
All agents are very helpful and professional
Response from Avail· Sep 8, 2025
Hey Jing, Thanks so much for your kind words! We’re happy to hear our team’s professionalism and support made a difference for you. We truly appreciate your feedback and look forward to being here to support you moving forward.
Jessica B.
Posted
I was able to create and publish an ad for my space very easily, the app handled background checks, lease creation and a way for my tenants to pay and increase their credit scores. A must recommend!
Response from Avail· Sep 8, 2025
Hi Jessica, Thanks so much for letting us know how things went for you! We’re so glad to hear how easy it was for you to create and publish your listing, and that the Avail tools for background checks, lease creation, and rent payments have been helpful. It’s wonderful to know your tenants are also benefiting by building their credit along the way—that’s exactly the kind of win-win we love to see. We truly appreciate your recommendation and are thrilled to have been able to support you in managing your rental with ease. We’ll be here whenever you need us!
Jen K.
Posted
We only have one rental house that needs to be rented every year or two. I always get quick results with Avail and their advertisers. The only thing I struggle with is jumping from messages to applications-think that could be move streamlined, but other than that, I am very happy with the service.
Response from Avail· Sep 8, 2025
Hey Jen, Thanks so much for sharing your experience! We’re glad Avail has helped you find tenants quickly when you’ve needed to rent out your property. We also really appreciate your feedback about moving between messages and applications—it’s helpful insight, and the good news is we're already working on a more centralized messaging feature to make communication more streamlined. We’re happy to know you’ve had a positive experience overall and look forward to helping again when the time comes!
