Excellent
509 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Direct Express Auto Transport is one of the largest auto shipping brokers in America with over 10,000 vehicles shipped annually. Direct Express Auto Transport orders usually ship inside of one week. The small number of complaints relative to its huge size has everything to do with the professional care of the Customer Service team. While not perfect, we have an amazing record of success. Customers and carriers love doing business with us!
Direct Express Auto Transport (autotransportdirect.com) has 509 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 472 reviews with 5 stars · Clear filters
Sebas
Posted
Communication was amazing, from start to finish. Driver gave me constant updates during the trip which was an amazing peace of mind and he made it on time and safely to the delivery spot. I would recommend them and will use them again. Order #154108
Dominic
Posted
Good broker need to hire smarter driver who know how to drive an electric car
Will
Posted
Really loved working with this company. Car was picked up on time and delivered exactly when it was supposed to in the same condition I left it. Moved across the country and not having to worry about my cars was a great relief.
Scott
Posted
I have sold vehicles in the past and used other transportation companies. This was my first experience with DirectExpressAuto. The real reason I chose them was cost biased. When I sold my 1995 Jaguar XJS Convertible to a gentleman in upstate NY, it was conditional only if transportation costs were acceptable. I looked at driving the car to NY with the cost of fuel and then air back to PHX, which was time and cost prohibitive. At $980 for full door to door service, in an enclosed trailer... this was a deal that could not have been beat. I am very glad I used their company, and will keep their contact information, should I need to use them again!
Jonathan E.
Posted
My experience was great car got to me in California from Miami in good condition service over the phone was great. My c300 arrived on time with a fair price
Evan
Posted
My first car transport from VA to CA. I really want to recommend Direct Express Auto Transport. My order number was 152344 and my main customer service representative was Ashley. Such a great and fast transport. I was surprise when I got my car in five days. It is amazing. The agent is very nice and kind. I have put some baggages in the back trunk, they didn't say anything even it may over 100 lbs. I am really satisfied with their service.
Denny D.
Posted
Direct Express Auto Transport is really good, provided me very fast pickup and delivery and very flexible for my date too.
Richard
Posted
The entire process was simple. I entered my information online, received a quote, and then scheduled a date. Customer service was excellent throughout the process (Jessie was my primary contact). They were timely in their communication. Great experience.
