customer
Posted
Bert was extremely knowledgeable and…
Bert was extremely knowledgeable and helpful. He met our needs right away and was very efficient. In addition he made the shopping experience fun. He was very kind and enjoyable to visit with.

Excellent
193 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Austin TX's favorite mattress store and THE only source for Natural & Organic Mattresses and Bedding.
Austin Natural Mattress (austinnaturalmattress.com) has 193 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 183 reviews with 5 stars · Clear filters
customer
Posted
Bert was extremely knowledgeable and helpful. He met our needs right away and was very efficient. In addition he made the shopping experience fun. He was very kind and enjoyable to visit with.
Katie and B.
Posted
Charles was so helpful in picking out our new mattress. We came into the store literally 4 times and laid on every bed. He was so patient and genuinely wanted us to find the right fit. We’re excited for our soon to be improved sleep and can’t wait for our mattress to arrive.
Lou K.
Posted
Bert was very helpful and patient with us as we tried to decide on a new bed. He also helped us with a warranty claim on a bed we bought seven years ago. Great service.
customer
Posted
Nathan and Oscar were professional and efficient!
Barbara
Posted
Charles was very thorough in explaining the different types of mattresses to me, and also explaining certain accessories that I might want in the future. He was very helpful in helping me set up delivery day and time, since i was coordinating other deliveries for the same days. Austin Natural Mattress comes highly recommended from one of my best friend...this will be my first experience with one of their mattresses. The thought of non-toxic materials is extremely appealing to me, since I have a very clean diet. Clean sleeping makes perfect sense!
Sparkle
Posted
We were helped by Dalton Busby, who was very knowledgeable and guided us to our best choice. He listened carefully to our needs and concerns, we tried the mattress he thought best met our needs and it felt great. He then answered all our questions thoroughly and overall was pleasant, non-pushy, and genuinely interested in being of service throughout the entire process. We even got a Labor Day discount upon purchase which was a nice surprise! We felt the store was a wonderful showroom, and had great products besides mattresses, geared to folks who care about a more healthy lifestyle. So happy we have this great resource in our neighborhood!
Claire J.
Posted
I’m so grateful that they carry the twin-sized flat waterproof mattress protectors locally! If they carried the crib size, I would buy those, too. Thanks so much!
customer
Posted
All good, easy purchase, quality product.