Atlas Mover GroupReviews of atlasmovergroup.com

Only use this company if you want to be moved by a pair of extortionists. My move ended up costing $2,000 more than it should have. The movers put a hole in the wall at delivery. Delivery time changed 3 timed. When they finally did arrive, I was not home and they threatened to immediately leave. Do not use these people.

Buyer beware, my experience was much like the other 1 star reviewers. Atlas is a broker but does not clearly state it. The binding $3,500 estimate I received was not honored by the actual carrier Atlas subcontracted with costing me an addtional $1,300. Unpacking and furniture reassembly was not performed at delivery despite being written in the contract! Items were missing and broken so I had to file a claim. Long story short both Atlas and the carrier, Indeed Movers, stopped responding to status inquiries on my claim. Turns out, Atlas has changed it's name and is now operating as Northern Relocation and Indeed went out of business. I filed a complaint with the Federal Motor Carrier Safety Administration (FMCSA).

Do not use this company!! They are NOT a legit moving company. They broker deals and steal money from innocent people. I was lied to and there is no one available to help! Calls go to an international call center. There is NO owner, manager, billing dept or sales manager to assist!! I was taken for $1800, and am working diligently to get my funds back. I don’t want to see this happen to another innocent person trying to move across the country.

If we could go back in time we would have never used this company to move. They are brokers and the company the assigned to us (all seasons moving and storage, also avoid) came and packed our items and after the truck was loaded, told my husband it would cost us $9,000 more than what we were quoted. Luckily my husband did not sign the paper and we got a lawyer. In Texas it is illegal to change the estimate after the truck is more than half loaded, so thankfully with a letter from our lawyer, the initial price stood. We were supposed to get out items August 15th, we called and no update.. was constantly told out things would be here the next week, we were ignored over and over and all all seasons would do would supposedly call the guy, but never give us a call back. We finally received our items towards the end of September after letters from our lawyer and bothering them every single day: a few items are missing so far, nothing major but still frustrating.

DON’T USE THIS COMPANY! We has a experience using Atlas Mover Group. They are not an actual moving company. They are a broker. The company did an inventory over the phone. The estimate was grossly underestimated by 50%. Ultimately costing me twice as much when the actual moving company came out. They did an inadequate job of arranging the actual shipped and it left me to do it myself. The Atlas people ultimately would not return my phone calls. They charged $5500. There services were worth far less.

RUN RUN RUN, Do not use this company!! We needed items moved from New Jersey to South Carolina. WE called and had John Cooper as our salesman if you can call him that. We told him over the phone what items we needed to move, he told us what square footage would be needed on the truck. We emphasized what delivery date we needed the items which was 08/24/2024. He quoted us a price and guaranteed the delivery date and we signed the contract. The moving team arrived 4 days before the guaranteed delivery date. The movers informed us that the price quoted for that amount of space was wrong, and the salesman always get it wrong and more space would be needed plus there was a fee for materials used which wasn't expected or told to us. So being we needed the items moved we paid the extra money for the extra space required and materials. I called John Cooper to state my concern over the new price, left a voicemail and never received a callback. My wife attempted to call John Cooper but would only get his voicemail and no callback. My wife used a friends phone to call John Cooper and behold he answered, once she told him who she was the COWARD quickly transferred her to customer service with no help there. Once we arrived at our location and hadn't heard anything we called and were told there was a 4-7 day window for delivery. That timeframe came and went and several calls were made and we were informed now that it could take between 2-30 days for delivery. We spoke with another SCAMMER named Emmit who seamed to be sympathetic and stated that John Coopers actions were unacceptable and would be handled. We were told our items were sitting in a warehouse in Maryland. Then we were told that we could pay another 1500.00 ransom to have our items delivered the next day. We had no choice since we needed the items so we paid. THIS COMPANY USES SHADY AND ILLEGAL PRACTICES AND HOLDS YOUR ITEMS RANSOM FOR MORE MONEY. DO NOT USE THIS COMPANY. JOHN COOPER IS A COWARD AND AND A SCAMMER ALONG WITH EMMIT AND EVERYONE ELSE WHO WORKS THERE.

This is a scam company. They sent a rented Penske truck with an illegal driver. He had no U.S. driver’s license and spoke no English. I paid to have my golf cart moved from Fl to Tx, but no way could they move it as the Penske truck had no ramp. I lost $3200 with this fly by night company. Don’t use them.

Atlas Mover Group was fine until our stuff arrived after moving from MN to CA. The truck driver with our stuff was not an Atlas employee, he was contracted out, and was horrible. He said he cannot deliver to our house because we live on a slight hill and the truck is too big. He wanted to charge us another $1,000 to rent a smaller truck. When I call Atlas customer service about this, they said they could not do anything because it was in his hands now. Throughout this experience, we tried to contact someone at Atlas or the original people we talked to and no one would return our calls. This was 2 months ago, we have been trying to talk to someone and still cannot get a hold of anyone. We ended up having to quickly rent a storage unit and pay the truck driver extra to move our stuff to it. We had no other choice. Part of the almost $10,000 we originally paid was for movers to unload and set up our furniture the same way they did when packing it. Instead, we had to get a U-Haul, pack it with everything from the storage unit, and move it ourselves. Please do not book with a company like Atlas that will screw you over.