Average
339 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At AsuraHosting, we’re committed to providing reliable, high-performance hosting at competitive prices. We’ve proudly supported our customers since 2012 and continue to improve our services every day.Important:Trustpilot is not a support platform. Reviews posted here are not monitored in real-time and may delay resolution of urgent issues.If you require assistance, please contact our support team directly for the fastest response:📧 [email protected] help us assist you efficiently, please include your ticket number or client email address in your message.We do value you! We are aware with some delay to certain types of requests but please be aware that it is something we are working on!
Asura Hosting (asurahosting.com) has 339 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 205 reviews with 5 stars · Clear filters
FlameFame_music
Posted
I had an issue with my website's PHP settings and have created a support ticket with Asura Hosting. They responded very quickly and resolved the issue soon. Best hosting support team, especially for the price of service!
Mark M.
Posted
My radio station and website has been down as of this writing, 17 hrs. I have not been able to get them to get anything working nor any response from them. This is truly unprofessional and unethical as I have very angry clients now and I'm losing money by the hour. They refuse to respond to any of my emails. Do not do business with this company. Their website says 20 min turnaround on response, that's a lie. If they see this, this is ticket number Ticket ID: #842040, but I doublt they will respond. They can also respond to my email. Update: August 15, 2025 Asurahosting looked into the situation and was finally able to fix their issue. So I suggest giving them a try for yourself.
Response from Asura Hosting· Dec 29, 2024
Hello Mark, I do see a representative has responded to you already, the main issue was with how your playlist was created in your AzuraCast streaming plan. I do see Mike has already fixed that up for you and restarted your station. The delay in resolving your issue occurred because your ticket was escalated, which happens when a specific technician's expertise is required. I do see you mention your website having issues as well but that is not the case, your website was fine throughout - just your streams playlist caused AutoDJ not to play it correctly. If there's anything else required, please do not hesitate to get in contact with us via the same ticket you provided. Carlo, Asura Hosting
Barbara
Posted
Experience with them has always been positive. Services are what they say they are and no BS hidden fees or similar. Pricing also is straight-forward. Just all-round great provider.
Aidan
Posted
Night and day compared to my previous provider. They actually care for you and your business and really go beyond their means to help you out.
Vensel J.
Posted
Great follow up to my questions when I asked them a bunch to their support team. They went well beyond just answering and suggested what to go for. I am now a customer for over a week and things look promising.
james L.
Posted
If you want to experience over all peace as web designer, developer or you want to use web platform then asurahosting is your go to hosting provider and domain registratrar. Honestly this they are doing what they say they would
Claude F.
Posted
I have been using Asura Hosting for the last 4 years and can't recommend them enough. Exceptional support team that cares. Also has fair pricing.
Neon Hotel N.
Posted
I like Asura hosting even more because of the improvements theyve made to WordPress installations mainly because of the essential pro plugins that come with the setup. They have helped improve my site security and speed. Can't ask for more now apart from recommending them.
