ASAP Site ServicesReviews of asapsiteservices.com

Delivery was 2 hours late

Really excellent online support and on-site service, but it is actually impossible to speak with a live human being!! This is very frustrating, but otherwise, very responsive service via online chat and email. I have no idea how I am going to get my porta-potty removed when the time comes, but I'll cross that bridge when I get to it! Maybe it's me...

I don't even know who I'm dealing with here. I get calls from Florida, at 6:30 am PST, I called a local number and asked for a Thursday pickup, today I get a call that says the pickup is today.

They were able to provide me with a unit but I had to pay double the price because I was out of the service area, I had to clean the unit before I used it. The bowl was clean but the interior and exterior were dirty

Average overall. Very friendly personnel. Requested and paid for expedited service. Still haven’t received product.

Waiting. For day you will pick up

When I called, I requested a flushable unit with sink for a backyard barbecue I was having for my birthday. I had already looked up the quote on line and the price that the sales rep gave me when I called was the same price. Also, when I received the email receipt of what I ordered, the picture matched the picture that I saw online and the price matched what I saw online. However, when I arrived at home to see the unit, it was not a flushable unit, but a standard unit with a separate sink. I called to inquire and the representative that I spoke to was rude and simply stated she couldn't do anything about it. She questioned me about why I didn't call when I got the receipt and said that it was what I asked for because that is what the receipt said. I explained that it was not what I asked for and upon review noticed that the pictures for the flushable unit and the standard unit are the same on the website, as well as the prices. After getting nowhere with the sales rep, I asked to speak to a supervisor, but was told that no one would be in until Monday (it was Saturday). I asked for someone to call me on Monday, which did not happen. I will not be using them again.

Seems like a good waste managment service. I never got to use them because it turned out they didn't service my area. My suggestion for them in the future would be to find a way to tell customers upfront whether a particular area is serviced. I signed up, thought I had got everything for our garbage pick up worked out, only to find out more than week later that they didn't actually service my area. They seem like a great company, so it seems like they could probably find a way to make this happen.