ASAP Site ServicesReviews of asapsiteservices.com

Paid for service after being assured service was available.No service received.

Atwood quoted one price and then when I accepted increased the price. When I asked why, the individual who responded had very little insight and provided a very vague response. It seemed that he was not knowledgeable and I think the extra charge was in error. In requesting a return, I called twice and left a message to have my dumpster picked up and was promptly text that someone would followup. Three days later I called back and got a voicemail and text again. It wasn't until I called their sales staff that I got a person and used her to initiate a pickup. I do not recommend this service. Up charging, not a knowledgeable staff and poor response unless you are trying to buy something.

the page on line is no easy

Look elsewhere - this company does not have reputable practices. Our business relationship started in spring of 2018, with incompetence. They asked us to drop a pin on a google map to indicate where we wanted the unit, and then ignored the pin and put the unit on our neighbor's property. Not an auspicious start. Most recently, we have caught this company not servicing our unit for weeks on end. We have called 3 times to complain. The first time was to complain about non-service between Nov. 16 2018 and Jan 4 2019. We weren't present for the intervening weeks, and when we returned to the site, discovered the unit hadn't been serviced since we left. It also hadn't been weatherized, and the contents were now frozen solid. There had been no snow, and no weather to interfere with the servicing. I took dated photos of the driveway and unit to prove it. We called Arwood and spoke with a rep who identified herself as "Chatty." She told us she'd call back with news of the refund we were owed due to the non-service. We received no call back. We returned to the site on January 18th, and found that again, the unit hadn't been serviced since the date of our first complaint, January 4th. And again, we have photos of the fact that there were no weather related conditions impeding their access to the unit. We called on the 18th and had to leave a message. Again, no reply. This company is racking up the refunds it owes us. Yelp, a complaint to the BBB and an email to the attorney general are the first orders of business on Tuesday, Jan 22. Arwood appears to take advantage of the fact that our site doesn't appear occupied 100% of the time, and then just shows up just b/c a complaint gets made. Well Arwood's contract is to service the unit weekly as part of the whopping $168.62/month we pay for a filthy plastic sewage container, so we will be pursuing the refund we are owed via every possible channel.

Told them I needed to know quickly if they could commit to a job a week out. Individual is terminal and coming home for hospice. They never once contacted me other than to acknowledge receipt of pics. I called 7 times and emailed. They could of said no or something up front. Horrible customer service. Individual may have to go to nursing home now until we can get it done with another company

Ordered porta potties for my wedding 9/22. I ordered over 6 months in advance. They were promised the day before the wedding, 9/21 by 7pm. Called the day of to confirm this, girl on phone said they were on track. Toilets NEVER CAME. I had to mad rush to find toilets the DAY OF MY WEDDING. Thankfully I did and they were half the price of Arwood. Then, a month after my wedding, I was charged full price, $427 for toilets that never came. It is now two months later and no refund. I have called three times. I do not recommend to anyone. Period.

I have been waiting since December 12 for my trash can to arrive. Everyday it is promised but not delivered.

Had a dumpster reserved for a construction job and received an e-mail the day before it was to be delivered and told that they did not have any dumpsters and would not have any dumpsters for 2 - 3 weeks. Really!?