Bad
196 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy and Sell Handmade, ArtFire.com is the premier Artisan Marketplace
Artfire (artfire.com) has 196 customer reviews on Rated Honest, with an average rating of 1.4 out of 5.
Showing 173 reviews with 1 star · Clear filters
Stephen F.
Posted
Scam site. Do not buy anything from this website. I wish I would have read the reviews before purchasing items. Never delivered. No contact from the "seller". Basically just stole my money. Absolutely terrible.
Brian P.
Posted
Artfire accepts payments from stolen bank details then offers no help with the losses. I have no idea of any details of an order ! This is an example of their help ! ArtFire Customer Service Team (ArtFire.com) Jul 29, 2021, 1:22 PM MST We understand that you’re having trouble contacting the seller. The best way to contact the merchant/seller is through their email address, located on your order confirmation. We do maintain a record of disputes for sellers and remove sellers for violation of our TOU. We also provide feedback and ratings for each seller so that you can rate and share your experience. In the case that you are unable to locate a seller it may be the case that this merchant has been removed from the ArtFire classified platform. At this point we advise that you initiate a dispute with your credit card company or PayPal for this item. Sincerely, ArtFire Merchant Service Team
Jen L.
Posted
I was charged $4.99 for a "subscription" to my PAYPAL account from ART FIRE. I supposedly made an account with them back in 2017 but never purchased anything (nor did I list anything). NOTE: Nothing is showing for fees from them previously on my PAYPAL account. I checked as far back as I could check. So now 5 years later (after I supposedly made an account) I get a $5.00 charge? For what?!?! I can't even get into the ART FIRE account that they claim I have. I don't remember ever even making an account! I'm in shock!! I tried contacting the ART FIRE company and received no response after a week. I complained to PAYPAL and they gave no help. They said it was "authorized" ! Who authorized it!?!?! It wasn't me! Watch out for ART FIRE! It's a scam company! And PAYPAL will be losing my business, too! They can't be trusted!!
Leah M.
Posted
If I could give them negative stars I would. I am SO frustrated. I ordered an AC unit OVER A MONTH AGO and have heard NOTHING! They are impossible to get ahold of. I'm convinced this is not even a legit business- IT NEEDS TO BE SHUT DOWN
Di
Posted
BEWARE !!! I seriously do not like to give bad reviews BUT this site is horrible. Artfire does NOT back their sellers or the customers who buy from them. I finally got paypal to see what a scam the seller was that took my money and recieved a refund.
KIDIDY
Posted
They do not even deserve 1 STAR !!!! Art Fire is a scam website. Never purchase anything from this site!!! All the good reviews are fake. BUYER BEWARE!!!!!!!!!!
Matt H.
Posted
NO COMMUNICATION. Not from the seller. Not from artfire. It seems Artfire doesn't even care that scammers are running rampant on the site. There is no feedback or any way to place any trust in a seller. You will order something, no tracking or shipping notifcation. Open a dispute with paypal, and the seller will somehow come up with a tracking number delivered within the time frame to the same city you are in. Paypal will decline it, but with some detective work, you can win the case. Why on earth would a company let their website fail this badly? Do they just want to lose money?
Winnifer C.
Posted
I ordered 3 bikes from a vendor, “Jameshop” on the Artfire site 6/4/21. I haven’t received bikes or a reply from my emails requesting shipping info.
