Arstoreclub Reviews | Read Customer Reviews of arstoreclub.com

Arstoreclub Reviews | Read Customer Reviews of arstoreclub.com

Arstoreclub reviews

Showing 17 reviews with 4 stars · Clear filters

Vizsi A.
Posted Jun 29, 2024
Quality is really nice
Really good quality and short delivery time, but communication can better: there is no way follow your delivery schedule.
Response from Arstoreclub· Jul 18, 2024
Hi Andrea, thanks for you review. Regarding what you say. And in case it helps any client. I think the error is due to hotmail. Customers who make purchases from us with Hotmail normally receive SPAM emails. This is why you may not have located our order status and update emails. In any case, thanks for the comment. We will continue working to improve
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Pedro Martínez J.
Posted Jun 18, 2024
Astonishing customer service and good…
Astonishing customer service and good quality of products, 9/10,would buy again
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MARÍA JESÚS PENA R.
Posted May 12, 2024
Todo correcto
El precio de las zapatillas fue el mejor que encontré comparando con varios sitios y teniendo en cuenta que es un modelo que ya no se fabrica. El proceso de compra y recepciòn de las zapatillas fue correcto. Repetiré seguro.
Response from Arstoreclub· Jun 4, 2024
Hola Mª Jesús, Gracias por tu reseña. Nos alegra poder ofrecer un trato y servicio de calidad y que nuestros clientes estén conformes con ello. Gracias por valorar nuestro trabajo. Un saludo, equipo Arstore
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Sónia M.
Posted May 1, 2024
Excelente produto
Excelente produto, gostei imenso. Entrega um pouco demorada.
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gaia S.
Posted Apr 24, 2024
Prodotto molto buono e personale molto…
Prodotto molto buono e personale molto disponibile su whatsapp
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JaSch
Posted Apr 22, 2024
very good customer service, long delivery time, no originals
I ordered 2 pairs of sneakers, which were delivered after 22 days with Hermes in 2 packages so that the duty-free limit from Asia of 150 euros was not exceeded. These are plagiarisms. Lighter in weight compared to the original, the sole feels sticky on one model. Fit / size like the original. Very good customer service, which I contacted regarding the long delivery time.
Response from Arstoreclub· Apr 22, 2024
Thank you for your review Jasmin, our customer service team strives to provide the best assistance service. Regarding the "long wait" I'm surprised that you say that it was 22 days, when the order was placed on April 10 and received on April 22. That is 12 days, within the delivery period that we usually say "8 to 12/15 days". Regarding sending two boxes, it has nothing to do with the duties, since as a company the management of duties is different. We send two packages because the condition of the boxes is more careful, while if two boxes are sent in the same package, one can damage the other. In any case we do this for the client, for us it is better to make only 1 shipment than 2, the cost is lower.
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Manuel Contreras B.
Posted Apr 18, 2024
Buen servicio y atención
Buen servicio y atención, los pedidos llegan siempre a tiempo, con productos de buena calidad.
Response from Arstoreclub· Apr 22, 2024
Muchas gracias Manuel, todos nuestros productos los revisamos uno por uno y si alguno no cumple los estándares lo descartamos. Gracias por confiar en nosotros una vez más!
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Greta D.
Posted Apr 8, 2024
Good customer service
Good customer service. Very helpful.
Response from Arstoreclub· Apr 22, 2024
Thanks for your review Greta. We try to offer the best service to alleviate the things that we cannot control
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