Bad
25 reviews
ArcticPodHonesty, pricing, process and quality scores appear once 5 customers have rated them.
ArcticPod is your go-to ice bath solution. Our products are designed to support your journey towards improved muscle recovery, stress relief, enhanced sleep, and overall well-being. Renowned as pioneers in the field of cold water therapy and fitness recovery, we've garnered the trust of professionals through rigorous testing and successful application of our products.
ArcticPod (arcticpodstore.com) has 25 customer reviews on Rated Honest, with an average rating of 1.4 out of 5.
Showing 21 reviews with 1 star · Clear filters
Rowland H.
Posted
You sent me a b.s. tracking number that told me nothing. Then a week later I ask for an update, you said 24 hours for updates, still no response from my message. And now I just received a new update in tracking saying it’s still in China.
Karen B.
Posted
Still waiting for my order
Shane P.
Posted
Never received it
Daniel N.
Posted
Still don't have product
Carolina V.
Posted
I recently purchased the ArcticPod™ Water Chiller from ArcticPod Store, but the product I received was not what I ordered. The machine I received is not the same as the one advertised on their website, and it does not meet my needs. I contacted their customer support, and they promised to refund half the money, but that's not what I wanted. All I wanted was the correct machine that I initially paid for. Unfortunately, I have yet to receive any response from them regarding this issue. This experience has been extremely disappointing and frustrating. I would caution anyone considering a purchase from ArcticPod Store to be cautious. The discrepancy between the product advertised and what you may actually receive is a major concern. Customer service has been non-responsive and unhelpful in resolving this issue. I hope that this review serves as a warning to others and encourages ArcticPod Store to improve their customer service and ensure that customers receive the products they actually ordered.
