Average
765 reviews
AppFolio Property ManagerHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on Rated Honest, with an average rating of 3.6 out of 5.
Showing 408 reviews with 5 stars · Clear filters
Phil M.
Posted
We have been using AppFolio since January 2021. The program is constantly being updated with significant enhancements and new features. I believe this is indisputably the best property management software available and it keeps getting better!
Response from AppFolio Property Manager· May 3, 2023
Hi Phil, thank you for your review! We are so glad you are enjoying AppFolio and we are grateful you chose us to be your technology partner.
Danielle K.
Posted
I like that they take our suggestions seriously. They are constantly updating the application to make it easier for us to use. I appreciate the fluidity of the application and that we can use it for most everything we are trying to accomplish.
Response from AppFolio Property Manager· Apr 18, 2023
Hi Danielle, thank you so much for your review! We are so grateful to be your technology partner.
James S.
Posted
Appfolio continues to be the most reliable, cost-effective software partner for my Property Management company. The software is never down--that value alone cannot be overstated. The customer support allows for my team to secure the timely answers needed to properly service our owners, tenants and vendors. Appfolio continues to innovate and lead in a continuously evolving industry. My team and our clients love Appfolio!
Response from AppFolio Property Manager· Feb 8, 2023
Hi James! Thank you so much for your review. We are so glad to see you, your team and clients loving AppFolio.
Jim S.
Posted
I have been in Property Management for almost 25 years, over the years I have used several different software systems. I can honestly say AppFolio is far advanced and has changed the way my office does day to day management. I wish I had AppFolio years ago!
Response from AppFolio Property Manager· Feb 8, 2023
Hi Jim! Thank you so much for your review - we are so proud to be your software partner.
College S.
Posted
Easy to navigate.
Response from AppFolio Property Manager· Feb 1, 2023
Thank you for leaving your review!
Jill G.
Posted
Appfolio makes it easy to handle a large portfolio. Our clients and customers like using it as well.
Response from AppFolio Property Manager· Dec 1, 2022
Hi Jill! Thank you so much for your review, we are so happy you are all enjoying AppFolio.
D P.
Posted
Will update after I get to use it.
Response from AppFolio Property Manager· Nov 7, 2022
Hello, thank you for reaching out to us. We apologize we fell short of your expectation and we hope we can improve your experience moving forward. Could you please send us a direct message so we can help resolve your issue?
Jeff B.
Posted
I love the Appfolio product, however, I dislike some of the terminologies. For example, we manage exclusively commercial properties, I would love to have the term "resident" changed to "tenant," as we don't have residents.
Response from AppFolio Property Manager· Nov 7, 2022
Thank you for taking your time to leave a review, we appreciate your feedback!
