Bad
128 reviews
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Apartments.com (apartments.com) has 128 customer reviews on Rated Honest, with an average rating of 1.5 out of 5.
Showing 106 reviews with 1 star · Clear filters
Hollywood Hills S.
Posted
Don’t sign up with them for any advertisements. They are a fraudulent company They claim to boost your listings but their promotions are bogus. Just sign lost for the freebies. They don’t bring any new businesses
Patriot C.
Posted
Ledford at Hamilton Place, Chattanooga, TN., was recently bought out, and it has steadily gone downhill. The buildings are old, moldy, roach infested, smelly, damp, and noisy. When you don't hear the music blasting from cars in the parking lot at 2 a.m., you hear the never ending LOUD noise of semi trucks roaring past on the expressway, which is right next to the apartments. The smell of weed is constant, pouring through the vents. When management is informed, they could care less. The ceilings are deteriorating, the bathroom lights are rusty, the inside of the kitchen cabinets are literally rotting away. The windows are constantly wet and mildewy. The exterior hallways are cluttered with junk and trash bags. Many of the back patios look like dumpsters. Did I mention that homeless people sleep in the laundry room at night, and leave in the morning before the new manager arrives? The glossy photos you see on their website are fake. Drive by this DUMP and see for yourself how it really looks!
Sobie R.
Posted
EMAILED SEVERAL LISTED AVAILABLE APARTMENTS AND EVERY SINGLE REPLY CAME BACK ONLY WHEN I EMAILED APARTMENTS.COM SAYING NO ONE RESPONDING. AND THE RESPONDING PART - SAME SHIT LIKE RENT.COM - BUNCH OF AGENCIES AND 'BROKERS' SAYING WELL WE DONT HAVE THAT APT BUT WE HAVE SO MANY MORE...APARTMENTS.COM=RENT.COM=SHIT.COM
Meagan N.
Posted
Don't ever rent from the Hollis s. They will not fix the already rigged things in the house that were like that when you moved in. And then charge YOU to fix it. Including if the plumbing flooded the house and damaged your property. Currently in the process of getting back almost 4500 dollars from them . With a lawyer. They just straight up stole the 2175 of last months rent they were overpaid and then sent me a bill for 7k. Paying for everything that was already wrong with the house. I'm safe bc I have a killer layer and all my documents. ..but. I did t want another family to go into business with them thinking they aren't "tricky" people. When Indeed they are. This sight drafted 4500 dollars from my account AFTER handing the owners 7600 cash to move in . Their answer was we can't undo it. So I had to report it unauthorized by my bank which caused me not to be able to pay thru the app. So it cost me an extra 30$ to wire them money on top of it. All while living in a broken, flooded mold infected house. I reccomend doing your research. On this app specifically. The hollis situation thing? Ide chose a different landlord. I could upload all 167 pages of documentation and pictures here. But I don't think there is space. God speed fellow renters. It's rough out here
Penni H.
Posted
The building has bug n the management n maintenance does nothing
Mike
Posted
Looking for an apartment. Made me click through a dozen pages and then said will show me one at a time for me to vote yes or no. Like it's a dating site. Problem was I couldn't actually see any of the places they showed me cause there is some bug or it's designed for a specific phone maybe and I'm on a laptop.
B. A.
Posted
The office area is nice, but open the door and walk down the hall. Holes in walls, smells of garbage. Mice in walls and ceiling. Noise is terrible.. I can tell if my neighbor is a man or a woman going to the bathroom. The pm is worthless, this is the wrong occupation for her, she does not like people.
Zivan D.
Posted
Apartments.com is a reincarnation of Westside Rentals. The latter was free to landlords. Now, apartments.com charges you $349 to list a vacancy. Their customer support is a total joke, and they are desperate for business, with staff that use pressure tactics for you to pay this ridiculous amount to list a single vacancy, and only for 30 days! I suspect they will be out of business at this rate. Do yourself a favor and list with Zilllow or better yet, Craigslist. Both of these are free and Craigslist is very user friendly and you can write anything you want.
