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795 reviews
Anker SOLIX USHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 51 reviews with 4 stars · Clear filters
svlambo
Posted
The system seems straight forward but it didnt come with wheels and it is heavy for a disabled person to lift and carry around. Have not used it yet but it came with 75% charged and I plugged in a few items which worked. Have not used the solar panels yet but looking foward to doing that soon too.
Todd
Posted
Just ordered my solix 1000. Gen 2 with 200w solar panel,charges fast in wall . Will not use solar panel till summer when i am camping .
Rilly Quite A.
Posted
I called today to inquire some very basic information about the Anker Solix f3000 double power hub. This device allows you to combine the output of two f3000 units to achieve a 240 volt output. This hub has two cables; each are used to connect the f3000 to the hub. My questions - how long are the cables? Does the hub itself have mounting holes, to enable mounting the hub to a wall? 26 minute call, repeatedly put on hold, customer service rep spoke poor and halting English. She started describing the bidirectional smart plug - not even the product I was asking about. When asked about the length of the cable, I was told "376". Centimeters? Inches? Millimeters? A complete waste of time for two very basic questions. I had these items in my basket, ready to order, but now I am hesitant to do so. If they can't even answer basic questions, how are they going to do with complex ones? I was promised an email with answers in 24 to 48 hours; we shall see. Anker should be embarrassed that their customer service reps are unable to provide such basic, easy questions. UPDATE - called again, got an excellent rep who confirmed that the double voltage hub is not designed to be mounted but lays flat-- not a big deal. Length of the cables are still unknown, though. She did confirm that I will be getting an email with that information. Based on my second call, I'm going to upgrade the satisfaction number for my review from 2 to 4.
Response from Anker SOLIX US· Dec 24, 2025
Hi there, Thank you for taking the time to leave a 4-star review! We’re so glad to hear that your experience with our [Anker SOLIX F3000 Double Voltage Hub] has improved and that our product is meeting your needs. It’s always rewarding to know our products are making a positive difference. We sincerely apologize for the initial inconvenience you faced and appreciate your patience as we worked to address your questions. Your feedback helps us improve, and we’re committed to providing you with the best possible support. Thank you again for choosing Anker SOLIX, and we look forward to supporting you in the future. Best regards, Anker SOLIX Customer Support
