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795 reviews
Anker SOLIX USHonesty, pricing, process and quality scores appear once 5 customers have rated them.
At Anker SOLIX US, we have a proven track record of delivering sustainable energy solutions. With advanced solar and energy storage technology, Anker SOLIX US gives you complete control of your power — whether you are exploring the great outdoors, living life on the road, or building a home energy system. Enjoy anytime electricity and live in power. Our reliable technology and intuitive designs empower you to take command of your energy needs. Innovation without complication. At the heart of Anker SOLIX US is a human-centric focus, driven by a deep commitment to protecting the environment through energy-saving technology and a partnership with Oceana to help preserve the world's oceans. Together, let's recharge the future.
Anker SOLIX US (ankersolix.com) has 795 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 51 reviews with 4 stars · Clear filters
Michael
Posted
Very fast shipping for a very heavy object. Arrived in perfect condition and functions exactly as described. Build quality is lacking for something that's meant for a rough life but still plenty sturdy.
Charlie
Posted
The product is obviously very well constructed. I felt the physical safety of my purchase while in transit was assured by excellent packaging. And the product worked flawlessly from the first attempt to use it.
User
Posted
Products rock. Packaging and setup were easy.... professional installation was very difficult (6+months) to find an electrical contractor that would touch this new system. Few things that aren't immediately clear when evaluating the Powerwall system - you can't set specific time times you want to pull from PV or battery, ie you grid charge overnight and begin using battery power when the rate changes (mid-tier rate) vs. being able to select draw from battery at peak times only. Not being able to net bill was a bummer, PV capacity is somewhat restrictive. # of powerwall circuits is disappointing - you end up with 10 max as you have to dedicate 2 circuits for surge protection (IEC mandated), 8 if you wire a generator direct to panel. Auto-switch over work 95% of the time, we still get clocks on appliances that reset despite the 20ns cut over...
Scott
Posted
Great product, horrible instructions and user interface. On the plus side, the battery bank works as advertised. On the negative side, just figuring out how to turn it on was a challenge. No instructions come with it. When I finally tracked down some instruction online, it was revealed you hold the RESET button for three second to turn it on, NOT hold the POWER button for three seconds to reset the display. See the problem? It's backwards from what any sane human would think of a reset button. Not at all intuitive. But again, on the plus side, it's still holding 100% power after a month.
Response from Anker SOLIX US· Aug 13, 2026
Hi Scott, Thank you for choosing our product, and we’re very glad to hear that you’re satisfied with the battery performance itself. At the same time, we’re truly sorry to learn that the missing instructions and unclear guidance caused frustration. We understand how confusing that experience must have been, and we sincerely appreciate you taking the time to share it with us. Please rest assured that we are continuously working to improve both our product instructions and the overall user experience. We have also forwarded your feedback to the relevant team for review. For future reference, the product user manual can be found on the product detail page on our official website. If you need any further assistance, please feel free to contact our official support team at [email protected]. Thank you again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to support you further. Best regards, Anker SOLIX Customer Support
Larry S.
Posted
We have already used the station twice to run my wife’s oxygen concentrator.So far the station has performed well.
Neville
Posted
I had an issue with my delivery, but the Anker support team was able to resolve it quickly. The power generator works as advertised, although I probably should have waited for the PLUS version for sum needed features.
Ken in S.
Posted
good product, reasonable response to a problem with the initial shipment
Christopher
Posted
My experience so far has been pretty good every once in a while, though I keep getting random errors saying it loses connection with the smart meter not quite sure why hopefully it is a software thing that you can fix
Response from Anker SOLIX US· Jul 30, 2026
Dear Christopher, Thank you for your feedback, and we’re sorry to hear that you’ve been experiencing intermittent connection issues with the smart meter. We truly value you as our customer and appreciate you bringing this matter to our attention. We have already forwarded the issue to our technical team and arranged for a specialist to follow up so that we can work to resolve it as quickly as possible. We have reviewed your order information, and our official Anker SOLIX Support Team will reach out to you directly by email to continue following up on your case and assist with troubleshooting. Please rest assured that we take your feedback seriously and will do our best to provide an appropriate solution. Thank you for your patience and understanding while we look into this for you.
