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116 reviews
amorcustomgifts.comHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Personalized Blankets & Home Decor: Unique designs, printed and shipped fast from USA.
amorcustomgifts.com (amorcustomgifts.com) has 116 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 17 reviews with 1 star · Clear filters
Devin L.
Posted
I NEVER RECIEVED WHAT I PAID FOR! I asked for help from your support through email and I have not received word. I will get my money back since I didnt receive the thing I bought.
Response from amorcustomgifts.com· Dec 27, 2025
https://www.dhl.com/us-en/home/tracking.html?tracking-id=7921752915&submit=1 First package was lost during transit. We remade and express it.
Richard L.
Posted
There was no fitted sheet in the package ! Disappointed !
Response from amorcustomgifts.com· Nov 29, 2025
This review is not accurate. The package contents are clearly stated at the very top of the product description: Package includes: • 1 Duvet Cover • 2 Pillowcases Pillow inserts and comforter insert NOT included. Nothing in our listing ever advertised a fitted sheet, and none of the photos show a fitted sheet. We do not sell fitted sheets, and we have never claimed to. Leaving a 1-star review for something that was never part of the product is unfair and misleading. The order you received matches exactly what was described and shown.
Daisy
Posted
This shop has stolen every single photo from other shops. They have stolen all of my toile photos as well as Caden Lane and many other Etsy small businesses. This place is a scam. I have emailed them numerous times regarding using my personal photos for my toile blankets STOLEN directly off my site. The EXACT PHOTOS.
Da L.
Posted
shipping still haven't received package been two weeks it said 8days
Response from amorcustomgifts.com· Jun 24, 2025
Shipping and delivery details are clearly provided on our website. Please note that shipping takes 8–15 business days, not calendar days.
Maryann C.
Posted
The bag is very cheap looking and terrible quality. I am not happy with this purchase
Beau B.
Posted
Well there is now washing instructions on the product . Cheaply made when I put fabric into it the zipper ripped I have not had it a week
jarrett S.
Posted
Customer service stopped responding to the badly printed blankets i received and refuse to refund or replace. They also blamed me for the turnout of pics saying the ones i uploaded were very poor quality when i choose options that were on there site now im out 240 with some really poor quality blankets that have what looks like mesh net all over in the printing
Response from amorcustomgifts.com· Oct 18, 2024
We’ve carefully reviewed the photos of the blankets you received, and our team has confirmed that the prints are clear, vibrant, and meet the standards outlined on our site. We understand that you may not be fully satisfied with the result, but based on our assessment, the blankets were printed as expected. Printed blankets can't look exactly like the physical cards. As such, we will not be able to issue a refund or replacement in this case.
Amy in P.
Posted
Communicate with the buyer the approximate time to create the item, complete your quality controls, get it into the mail and the shipping time. I paid $17.99 for 2-3 day shipping. From the time I placed the order on October 30, the mailing label was created Nov 1, the blanket got in the mail on Nov 3, and the package arrived to SC on Nov 9 (NOT express shipping) and it was the WRONG BLANKET (a memorial blanket for an older person who died and not a NFL blanket for a 12 year old). Your team quickly responded, refunded the money for the express shipping with the first email (around Nov 5). They said they were going to remake the blanket. A new one was created Nov 10. It is now November 17th and the blanket is still not in SC (UPS say they have it and it is in NC per tracking)! Why did you not express ship the replacement! I will NEVER order from your company again.
Response from amorcustomgifts.com· Nov 17, 2023
I understand your frustration and disappointment regarding the delay and mix-up with your order. Please accept our sincerest apologies for the inconvenience this has caused. In addressing your concerns: Creation and Quality Control Time: Our personalized blankets typically require 3-4 days for creation and to pass through quality control. This process is essential to ensure that you receive a product that meets our high standards. Shipping Time and Type: I want to clarify the difference between expedited and express shipping. The $17.99 fee you paid was for expedited shipping, which is generally quicker than standard shipping but does not equate to express shipping. Express shipping typically implies a faster, often next-day service, which carries a different cost and delivery expectation. Order and Shipping Timeline: Your order placed on October 30 entered our production queue immediately. The mailing label was created on November 1, and the blanket was dispatched on November 3. While we strive for prompt delivery, the shipping period, especially during busy holiday times, can be subject to delays beyond our control. Incorrect Item and Response: We acknowledge and deeply regret the error in sending the wrong blanket. Our team responded swiftly to this mistake by refunding your expedited shipping fee and initiating the creation of a replacement blanket. We always aim to rectify our errors promptly and efficiently. Replacement Blanket Shipping: The replacement blanket was created by November 10. It seems there has been a further delay in shipping, for which we are truly sorry. While we endeavor to expedite the shipping of replacement items, in this instance, it appears there was a lapse in ensuring the replacement was express shipped. This oversight is on us, and we understand your dissatisfaction. We appreciate your feedback as it helps us to improve our service. As a gesture of our commitment to customer satisfaction, we would like to offer you an additional compensation for the inconvenience caused. Please contact our customer service team so we can discuss how we can make this right for you. We sincerely hope you will give us another chance to prove our dedication to quality and customer service.
