American Musical SupplyReviews of americanmusical.com

Easy to find the gear I'm looking for, and they provide amazing service. The variety of drums and percussion gear is astonishing. The fact that my last order arrived 2 days before estimated, has me happy and satisfied.

Lot of great gear some of it too expensive for me though still nice to look at

This company has empowered me to rebuild my studio & I am forever grateful! I recommend AMS to anyone who would l love to get the gear they need but feel it is unattainable. They really make it happen for you ❤️🤘🏾💯

I recently purchased a pdp 2 leg hi hat stand and works and fits perfect for double bass pedal and I just purchased a pdp double bass pedal and its fast and smooth I don't have any complaints the company has been good to me I will definitely continue doing business with them.

I’ve ordered many items from AMS. I’ve never had a problem. I’m a 5 yr customer. I did send a Vox amp (30 watt 2x12 combo). There was no problem replacing. I called on Friday, sent back Friday. The following Friday night I was jamming. I’ve purchased some nice stuff from ams.

I have bought 2 bass guitars from this company. Both were the product I ordered and serial numbers were what they were suppose to be. Got both basses (GPS Warwick $$ 5 and Warwick Thumb BO 5) within 2 days with no damages and was very well packed for shipping. I have recommended this company to a friend in the market for a higher end bass. If I had to complain, I would say I didn't like that a signature wasn't required for delivery, I had to have my mother in law hang at my house to get the bass and my wife for the first bass I ordered in 2018 (i obviously checked the tracking numbers which were accurate to the day to be delivered, as always it was a 4 hour window time slot). The thumb I bought 12-31-22 and received on jan 2nd or 3rd. If I decide I need another Warwick ( I have 4 ) I would most certainly use AMS.

This is my second review for this company within the last few weeks. Based on my positive first experience, I decided to order a Rode PSA1+ boom arm using a coupon they emailed me after my first purchase. I ordered on Sunday afternoon and it was here on Tue AM in less than 48 hours. My experience has been so smooth compared to all the negative reviews here. Maybe I just got lucky twice. But I also haven't had to deal with any exception situation (like an item arriving broken or something like that). Maybe my story would've been different if had to. Anyway, based on my two experiences, I feel comfortable using them again if I have a need.

I noticed that the ratings were pretty low here. This is Trustpilot after all and it's possible that some people have a bad experience. That said, I have done a lot of business with AMS over the past 12 years. Bought a lot of gear and returned a fair amount because it didn't meet my needs. I have never had a problem with the company's service. There are definitely some bad actors in the musical instrument business, but this isn't one of them.