Average
17 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
American Hat Makers produces over 100 unique hat styles in the United States and partners with trusted makers around the world to bring customers the best in quality and design. Our collection includes cowboy hats, fedoras, sun hats, fashion pieces, packable travel styles, and specialty statement hats built for every lifestyle. Each hat is crafted with a focus on durability, comfort, and attention to detail. We stand behind every product we make and work hard to deliver exceptional customer service from purchase to delivery. At American Hat Makers, our mission is simple, provide high quality hats and a dependable experience every time.
americanhatmakers.com (americanhatmakers.com) has 17 customer reviews on Rated Honest, with an average rating of 3.9 out of 5.
Showing 12 reviews with 5 stars · Clear filters
John Joseph G.
Posted
Working at American Hat Makers has been an incredible experience. The team is collaborative, the leadership is genuinely supportive, and the company culture fosters respect, creativity, and growth. It's inspiring to be part of a workplace that values its employees as much as its high-quality products. Highly recommend!
Simon
Posted
There was a mishap with my order and customer service were all over it. I got emails, a phone call, more than I'd expect. They fixed the issue. Would not hesitate to recommend them.
Response from americanhatmakers.com· Nov 18, 2025
Thanks Simon! Glad to hear our team delivered.
Sebastian N.
Posted
These people do know how to treat customers. My delivery got delayed (due to carrier's fault). I called them out of business ours and they saw my lost call and call me back (first showing of awesome customer service). When I explained the situation they acted fast and shipped a new item (second showing) and told me to mail the first one back in case I ever received it. Also to make my wait short they expedited the delivery at their own cost (third showing). I am telling you, these people know what they're doing. Brilliant!!
Response from americanhatmakers.com· Nov 18, 2025
Hi Sebastian, thanks so much for the review! Glad to hear the positive feedback about your experience.
TLock
Posted
Wow! Great workmanship, and made in the USA by actual US Citizens. Fast shipping. There prices are in line for the quality you receive. I ordered a marlow black leather top hat. I have a 26 inch head ordered a 3xl it is the largest size they have for the Marlow, i was a bit leary but, took a chance, GLAD i did! Also glad it came with hat sizers! Surprisingly the 3xl Marlow was BIG on MY knoggin! I was so happy i almost cried, i dont find many hats that actually fit my george Lopez head, very often, and for it to actually be a BIT too big.. still, i recommend staying true to size. Comes well protected. Highly recommend American Hat Makers.
Response from americanhatmakers.com· Nov 18, 2025
TLOCK, you and me are in the same boat. Freaking Big Heads are tough. So many companies dont make big hats for big heads. So I am grateful that I work for a company that does.
