American Executive CentersReviews of americanexecutivecenters.com

As President of a 30-year-old consulting firm, I've rented space at the American Executive Centers in Center City Philadelphia for the last 18 months. I am very happy with the space, the furnishings, the staff and the general atmosphere there. I would recommend it to anyone needing short-term space and wishing to be free of administrative details. The pricing met my needs as well.

The location of American Executive Centers is easy to find. I tell my visitors that it is located near the Friday’s restaurant on Route 73 in Marlton. I have been a client here at the center for many years and have found it to be a good place to work. The center is well run by the Center Manager. The current manager, Rita, has been here for over 13 years and does a great job with updating the clients on any issues or events. The staff is very friendly. They answer my phone and sign for packages while I travel. Each year I have an end of the year large mailing project that needs to be completed. I used to have my associate help me with the mailing but now I rely on the support staff of American Executive Centers. They are very professional, no fooling around and easy to work with on the project each year. I receive my invoices via email. This has been a good upgrade. They also post the detail of the invoice on the internet. It details my expenses in an abbreviated format. It would be nice if there was more detail to the descriptions of the charges but it has not been too much of a problem. My favorite events of the center are the client parties. This gives me an opportunity to leave my office and visit with the other clients. When the staff rings a bell around the center it means that there is a party going on and that there will be food and drinks. This year we had a Phillies party, summer party, Thanksgiving pie day and holiday party. And the best part is- they are free! I used to be in another executive center in Princeton, NJ before moving down to South Jersey and into American Executive Centers. This center is much nicer, cleaner and friendlier. I would highly recommend and am verbally adding a 6th star to the rating!

I am an Investment Advisor who after extensive online research decided to tour a few office centers in the Marlton area. I had a tour with the Center Manager, Rita, and decided to sign an agreement with American Executive Centers because of her and her staff. The center is located in a good central location in Marlton on the corners of Route 73 and Greentree Rd. The building is Class A office space and is very well maintained.What I like most about the way the center is run is the response time. Whenever I need anything it is quickly handled by Rita or her staff. The staff is very friendly and I have had an opportunity to use their business support services. I have also been able to network with other neighbors in the suite. The industries that work best for me to network with are attorneys and CPAs. If I had a tour with someone in my industry I would point out the Class A office space, business address, and business support services. Referrals and networking are the key pillars to my business and American Executive Centers provides opportunities to meet others located within the suite and local business people. They also host free business seminars. I was able to participate in a LinkedIn seminar recently that was great!

I opened my law firm at the Marlton American Executive Centers location over 7 years ago. I found their company through an advertisement. The center is located in a great location in Marlton and has excellent free parking! The center is beautifully decorated and is well maintained. It has everything that a small business or solo practitioner would need to succeed. What I like most about the center is that the staff is very accommodating. The front desk concierge always goes the extra mile for my clients and me. I do not think I ever have had an opportunity to utilize any business support or IT services that they provide in the center; however, there are numerous occasions where I have been billed for items that are unexplainable or for a call when I have instructed all calls to go to voice mail. The best industries for me to work with are legal, real estate and accounting. Due to the recession there are less and less solo practitioners. If I had someone that was looking for an office I would recommend American Executive Centers and point out their excellent phone and staffing regarding messages, mail and emergent matters. I have visited other executive centers and the AEC Marlton center is nicer and has better educated staff. Again, it has everything a small business or solo practitioner would need!

I was previously a client of Regus in Westlake for almost three years, needed administrative support and since they don't offer that service I was considering hiring a part time person. My office was not large enough for two people and they wanted to double my rent for a slightly larger office, or triple my rent for a more comfortable two person office. At the time, their center was about 40% vacant so I didn't quite understand their logic. To check market rates, I called American Executive Centers and discussed my situation. After asking me about my needs, they suggested I move to the King of Prussia center and use their Business Support Services instead of hiring someone. I decided to meet with them and their BSS representatives to discuss it further. I was skeptical about using their employees for my administrative support, due to the confidential nature of my business, but once I met the staff, my skepticism went completely away. I felt confident they could do a fine job and would meet the high standards that my business and my clients require. From the first day, I noticed a remarkable difference in the quality of the staff at American Executive Centers, compared to my experience at Regus. Their organization's professionalism is evident in everything they do, and they clearly care about my business and my clients. There is a "family" atmosphere at American Executive Centers that just doesn't exist at Regus, and I consider them partners in my business. Thank you for all of your support in making me feel a part of the American Executive Centers "family."

I had office space in Philadelphia with American Executive Centers and loved it! My clients were downtown, there was easy access to all the main roads and I could get over to NJ with ease when I needed to. Then my son was born. I live in West Chester so commuting back and forth stated to get old. Then my clientele changed and I was spending more time in the suburbs than in Philadelphia and NJ. I wanted to be home earlier and traffic was not cooperating. I started to realize that to be happy I was going to have to leave American Executive Centers and find space in the suburbs…I mentioned this to their leasing department expecting them to try and talk me into staying. They did…but with a great alternative. I had no idea that AEC had several locations. I’m sure I was told but didn’t listen since it wasn’t important to me. Now it was. The woman in leasing told me there were offices in Radnor, Malvern and King of Prussia…all perfect locations for me to consider. But, wasn’t moving going to be a hassle? My address, my phone number…my STUFF! I was told not to worry, to go look at the spaces and decide where I’d like to be. Not only am I now in the King of Prussia location…my commute has been cut in half, I can even run home if I want to. The location in Philadelphia is handling forwarding all mail and calls that come through and they actually boxed my office contents and move them for me while I was on vacation! So yes, I had to leave American Executive Centers but thankfully only by location!

It’s great when everything works the way you anticipate. However, there are often unforeseen factors that cause you to have to change direction. One of those situations occurred recently at my company, causing us to close a relatively new office in King of Prussia. Looking back over the past year, the staff at the King of Prussia AEC has always welcomed me warmly. I have flown in from the west coast to check on my east coast reps every few months. The last time, however, I was coming in to let my rep in King of Prussia go. This was not a visit I was looking forward to. After meeting with my rep I needed to meet with Gwen, the center manager. Gwen had provided top shelf service since the first time we visited, and I needed to give her the news and discuss logistics going forward. There was the problem of incoming calls. I didn’t want callers going to voicemail and I really wanted them to be handled by my rep in another field office not too far away. But, I also didn’t want the callers to have the feeling they were being transferred too many times. Gwen worked with me to have the calls forwarded directly, bypassing the (again, top shelf - and darn nice) reception desk. This has worked seamlessly, without any issues or disconnects. In addition, as mail and packages are delivered, the support staff is forwarding everything on a weekly basis to that same field office. Lastly, I needed the office packed up and shipped to corporate. The support staff took care of that as well, in the way you would were you to do it yourself. That's what makes the King of Prussia team so good to work with - you know they care and will take the time to do it right the first time. I wish we had been able to keep our office there going. Similarly, I wish I could package up the King of Prussia AEC team and place them into all of our other locations. They are an excellent solution for your business, whether a start-up or one more seasoned. They "get it" and are sure to impress you.

I just wanted to share with you how happy I am with Tami’s work on our recent 300 piece mailing. These mailings are the lifeblood of our practice and Tami made the process seamless. The piece looked very professional and was mailed on time with very little direction from me. I was skeptical of the “virtual office” concept when we first decided to use this office strategy but, thanks to Tami, I am now a true believer. Anyone thinking that being “virtual” is like being invisible is mistaken. Thank you to Tami and the rest of the team at AEC King of Prussia! We have the image of having an office without having the costs associated with a fulltime office.