Erin
Posted
Great!
I received my order and one of my bottles had leaked out over half the contents of my perfume. I emailed them and less than 12 hours later I had a response and they were shipping me a new bottle. Truly great customer service!
Excellent
2,037 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 1,713 reviews with 5 stars · Clear filters
Erin
Posted
I received my order and one of my bottles had leaked out over half the contents of my perfume. I emailed them and less than 12 hours later I had a response and they were shipping me a new bottle. Truly great customer service!
Steve Nippa W.
Posted
I didn't really like one of the fragrances I bought and it was an easy transition to replace with another. I have had several friends sign up with them and they to love the product. Thx Steve Warren Danvers MA
CHRISTINE T.
Posted
My concerns were handled quickly and I felt very well taken care of. As small as my order was I felt heard!
Mike N.
Posted
Been ordering for around 3 years now and I have received all my orders swiftly. Alt. Has a great selection and I’m very satisfied with the quality and price. I always get compliments
Don J.
Posted
I received an incorrect package, they continue me and asked about the issue and quickly resolved it within a matter of days. I really appreciate the extra effort they put into resolving the issue. Will definitely be back for more purchases in the future
Tyler T.
Posted
Very helpful and quick to respond to my concern!
Jeff B.
Posted
Fragrances smell very good, I would expect them to become even more developed with a month or two of maceration. I had a bottle that had leaked slightly and the issue was resolved within 10 minutes of me sending an email notifying ALT. Would definitely recommend, incredible customer service.
Eknight
Posted
The fragrances are spot on if not better than the originals. Customer service is top tier in resolving issues and response time. We have used this company for over a year consistently and they have kept the same quality of standards in there product and customer service.