Excellent
2,037 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 1,713 reviews with 5 stars · Clear filters
marcus D.
Posted
I received a fragrance that was broken in my shipment, so I emailed the company, and before I even received a reply, my shipment was already submitted and ready to be shipped. Now that’s customer service.
bernard T.
Posted
Awesome product and great customer service!
Gary W.
Posted
Great customer service. Very responsive, respectful, and detail oriented.
Yasmin G.
Posted
Alt is my go to for my dupe fragrances. They ship quick, and respond to any problems with orders in a timely fashion. These scents are spot on! A little goes a long way and lasts all day! I refuse to buy by fragrances anywhere else!
harold G.
Posted
Subject: Appreciation for Excellent Customer Service Dear Alt Team, I wanted to take a moment to express my gratitude for your exceptional customer service. Over the course of my purchases of your amazing colognes, your team has consistentlyimpressed me with how promptly and effectively you address any questions or issues I’ve had. It’s rare to find such dedication to customer satisfaction, and it’s clear that you value your customers. Thank you for going above and beyond to ensure a great experience every time. Keep up the excellent work! Harold Gonzalez
Monica B.
Posted
The perfumes are awesome! I had an issue with missing products and customer service was top notch.
Bradley A.
Posted
My experience was the best. I had an issue during the shipping, but the problem was resolved really quickly and and love the response. I'll be buying more when I run out
Jeff B.
Posted
Love the customer support. Prompt and thorough. Invoices could be a little clearer about the number of items purchased- especially when items are bundled or in a mystery bundle. Products smell great- not cheap smelling and lasts a long time. Great pricing and awesome deals. Thanks!
