Excellent
588 reviews
Altair Technology LLCHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Altair Technology owns and operates Bitcoin mining facilities in St Charles, Missouri. We have deep expertise in ASIC mining.We sell Bitmain, Whatsminer, Gekkoscience and other popular mining hardware and accessories. We ship worldwide and aim to be a one-stop-shop for all popular mining hardware, parts and accessories. We hold our inventory in Missouri and our in-stock items typically reach US & Canadian customers in 2-3 business days.We also consult with mining farm operators and investors on design and maintenance of cryptocurrency mining farms.
Altair Technology LLC (altairtech.io) has 588 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 22 reviews with 1 star · Clear filters
Betty H.
Posted
Its taking too long to use the website
Response from Altair Technology LLC· Dec 9, 2024
Please reach out to us with your specific issue with the website, so we can help address it. It's possible that you visited when the website was under maintenance, and slow as a result. This is usually resolved after a few minutes.
Stefan
Posted
Bitaxe board never worked properly and required a power cycle every 2 to 3 days or the hashrate dropped to zero. Customer service with this company is non-existent and they point you to the 14 day warranty and deny anything else. overall a complete waste of $225 for a device that didn't ever work properly and now after 4 months doesn't work at all and is a useless brick.
Response from Altair Technology LLC· Aug 12, 2024
We are sorry to hear about your experience. Unfortunately, we can only provide repair or warranty replacement, if we are informed about it during our warranty period. If you believe that you had contacted us about issues with your device during this period, please reach out to us and we will be happy replace the unit for you. We hope to have the opportunity to serve you better in the future. Regards, AltairTech Team
Ollie
Posted
Not worth at all
Response from Altair Technology LLC· Aug 12, 2024
We are sorry to hear about your experience. Please reach out to us with the details of your interaction or purchase with us and we will make sure to make amends. Regards, AltairTech Team
jenna
Posted
This is not worth it guys, really. Thank me later.
SEAN P.
Posted
The description for the control board I ordered listed an S19a as one of the models that this board would replace. The board itself looks exactly like the original with exception of two of the connectors. Board was a bit pricey to begin with and it took an entire week to get here because you use USPS. Now I have to solder, thanks a lot.
Response from Altair Technology LLC· Dec 24, 2023
We're sorry you were disappointed with your recent shopping experience with us. Customer satisfaction is our top priority. Based on your feedback, we realized that there was an error on the listing that has now been corrected. Please email us at [email protected] and we would be happy to either take the item back for a refund , or issue a partial refund if you decide to keep the item. We hope you'll give us another chance to serve you.
Mario B.
Posted
I buy a whatsminer m30s and They delivered late when I paid extra money for fast shipping, the machine was all dirty and it came without the power cable,so I can't test if it works, just terrible I buy before with them a terminus r909 and everything when perfect that time i don't know what happened this time.
Response from Altair Technology LLC· Nov 15, 2023
We're sorry you were disappointed with your recent shopping experience with us. Customer satisfaction is our top priority. Based on your feedback, we realized that our express shipping timeline was not worded correctly and was rather confusing. So that has been changed from 1-2 days to 2-3 days. We've accepted your return request and issued full refund for the order. We hope you'll give us another chance to serve you.
