ALIGNERCOReviews of alignerco.com

First, my account was charged the first month that I signed up. I didn’t get my aligners till two months later I was only supposed to wear them for 10 days. My second aligners still haven’t come in and it’s already been over a month. This is not been a good experience at all

Simply did not work. I have one front tooth on my lower jaw that is set a bit out front of my others, the rest and the top jaw are all straight. Wore the aligners for 6 months, lower teeth did not change, at all. Contacted Alignerco, and they said, well, wear them all again.

Alignerco refused to address the alignment of my molars, so I asked for a refund. Their website says they give a full refund if their aligners aren't right for addressing your particular bite issues. When I asked for a refund they kept offering me discounts instead. I had to ask for a refund about 5 times, taking several weeks to get them to agree to refund me. On top of that stress, they made me pay 20% of the price as a service fee, refunding me only the difference. In the end I paid over $200 NOT to get aligners through them.

The turn around for my liners has been atrocious, sure I have a lot to do with it too, but it has been horrible. I ordered at the end of January 2025 and have not received my liners still and it's 6/2/2025. In fact, I only just received the projections this previous week. The customer service has been decent. I don't know how well the liners will work, but here's hoping they work well and are worth it.

This is based on my experience since I still do not have a product to review. It’s been close to 6 months since I paid in full. I have had multiple contacts with customer service over the past 2 months. The most common response… my aligners were dispatched and the tracking number will be emailed to me in 24-48 hours. About week 6, of my weekly inquiries about the tracking number that never arrives, I was told I only paid for the upgrade to nighttime aligners, not the aligners. I presented proof of payment for the treatment and upgrade. I asked if there was any proof that the aligners were made since they didn’t think I paid for them. I was told that it was a misunderstanding about the payment and was reassured my aligners had been manufactured and were dispatched to shipping (tracking number 24-48hrs). Last week, I was told that shipping lost my package and the aligners were re-fabricated and would be shipped very soon. Still waiting and frustrated.

I think it's weird that the advertisement says it's only $800 for the impression kit AND the aligners. Yet, after doing the impressions on the live video call, they say it's extra. Also, they took more like $1,000 from me. This is a terrible company. Big time scam.

I have had nothing but stalls and excuses since purchasing 2 sets of aligners in December it is May and I don’t have a single aligner. I will be contacting an attorney and pursuing legal action. This company is a sham and a fraud.

Hi all! So this is my experience, and I hope this helps you out in making a decision on buying or not buying. I started this process in December it's May and I'm still haven't started my treatment. I made my first two impressions, I send them over and they said the impressions were not good, but they sent only one pair of aligners to see if they were fine, after sending pictures of them on by email I had a response saying that they were fitting good so I thought I was going to receive the rest, all this happened by February. Then I received another email saying that I had to do new impressions because first impressions are not good, and they can't send the aligners. I was so upset because I received an email before saying that they fitted just fine. After that email I had to make two more impressions and guess what! They made me do two more sets of impressions with the same story, today is May 21st, I send the last pair of impressions around May 1st and they have told me that I have to wait for the lab to receive them and approve them, after that they will start making them and I have to wait three more weeks. I purchase this with the six months plan and I'm a month away of paying them of! Paying something I'm not using paying something that I haven't start yet! Oh and don't believe what they say, when I first contact them because I was seen reviews of paying that they've been waiting four to six months for the aligners I was like is this for real, I ask them and of course the answer was that this takes only few weeks. Be careful, hope this help you all.