AldiReviews of aldi.us

What is it with Aldi's in Wareham Massachusetts?! This is the second time I complained about the moldy produce. The first time they said they would contact the store and resolve the issues. Now, it's gotten worse. I opened 5-6 raspberries that were full of mold. I left them open on the shelf so people would see how bad the produce is. Cucumbers, moldy, raspberries, blueberries. Mold. I complained to an employee and he defended them by saying he just put them out. After I did my shopping, I went back and they were still all open and the box still there. While I was there a woman complained that the potatoes were moldy. What is going on there? It seems the employees really don't care. I have to rethink Aldi's as a shopping place.

17/10/25 1915 hours I went to Aldi,Stanley Matthews way,Stoke on Trent. I selected goods value approx £20- Went to pay at the self service till but it locked up on bananas,the red assistance came on but there were no Staff to be seen,either on the adjacent till or anywhere else. There was not even a Security Guard. I left the goods on the till and walked out.As per usual it is almost impossible to complain on Aldis Customer Services page,obviously deliberately so. It is Tesco's for me now!

went to Aldi store in McKees Rocks 15136 .. a customer that shops 2 or more times a week since opening .. brought my 15lb puppy on a leach with me .. was told they do not allow dogs in the store .. damn near every employee knows me, so I asked who was giving me this information ? .. it was someone from Corporate Office .. well I don't like being around screaming annoying children or smelly people but they are permitted in Aldi .. soooo I guess I'll shop elsewhere .. my money spends everywhere ..

Samara at 1256 Executive Blvd Chesapeake VA doesn’t like people with red hats. I was in this morning and she was very disrespectful because I was wearing a red hat with my business name on it. She needs to be fired but Aldi won’t talk to me. Tell her Hi when you visit the store. Young african american with a huge attitude. I will never go back to that store and maybe never return to Aldi.

Very disappointed with purchase of Little Salad Bar Sunflower Chopped Salad Kit but didn't want to leave a public 1 or 2star review as I am generally very satisfied with your products and pricing. Problem that I hoped you would correct with my well-intentioned feedback: The salad had so few veggies that I had to add nearly a whole head of Romain lettuce to get 4 small servings. Not only that, but the second ingredient was the sweet onion dressing and its' first ingredient was sugar. Veggies are cheap and the healthiest part, sugar is not. So, I went to the effort to provide feedback on your HQ website in Illinois. I filled in all the numerous codes and dates. Completed all the answers even past the point that the system would not accept the Product Used Date of today which I selected from your calendar. Got error of “Please select the correct date”. I then tried to go to the next page and the system deleted all my entered info. Not happy and you have another problem that needs fixing. Hence, I am sharing a now one-star review with the public.

There needs to be a way to contact your local Aldi. I needed to get in touch because I lost something, but your company does NOT provide NOR allows to contact ANYONE. This is a NOT customer appreciation by ANY means. Pathetic!!!!

Aldi doesn’t support their customers. I used to be an avid Aldi shopper. Then our local Aldi decided to completely rearrange its store. Shortly after, my husband and I visited our local Aldi and it took us half an hour to find six items. Everyone in the store was complaining about it, even the Instacart shoppers there. When I returned home from that frustrating trip, I sent an email to Aldi headquarters sharing my concern. At the very least, they could’ve provided an online description of the changes they had made or they could’ve posted in the store a map of the new aisles and what was in them. The response that I got was insulting. The person who responded said that they truly value their customers, but if I was having a problem finding something, I could simply ask the staff for help. Clearly, the person responding to my email had never been in my local Aldi store. There is almost no staff there. They have mostly self-checkout registers with, at best, one register with staff checking out customers. So, if I needed help, I would have to go to a self-checkout register and hit the help button each time I needed to find something. Then I could stand there and wait for someone to magically appear to help me. I cannot possibly imagine how long that would take me to do my shopping. As a result, I no longer shop at that store. Now, when I need to buy groceries, I scan the mobile apps of three other grocery stores in my area, look for the lowest prices, and place an order. I’ve actually saved quite a bit of money doing that. So, I’m finished with Aldi until they learn to actually treat their “valued”customers like they really want them to shop at their store.

Aldi in Loxahatchee Florida - Extremely disappointed!! I had great hopes for this Aldi but their management must be asleep under the table. There are 4 checkout counters but don't believe it. They never have more than one line open. Every time I have been in there, the checkout person is a total idiot. There will be 3 carts loaded to overflowing but yet only one line open. The checker just ignores everyone waiting and waiting and waiting... It would be so simple for the dingbat checker to call another cashier but NOOOOOOOOOOOO............... Hey manager! Wake up! I would rather go to Publix across the street than wait 20 minutes for the single and only cashier in the store to slowly check out the people ahead of me. I am not wasting my afternoon or evening waiting for the single line to clear. I gave up on my last visit to the store. After 10 minutes, I dropped the box of everything I had picked out to buy on the neighboring check out lane that was closed and left the store to never return. It just isn't worth the time to wait and wait and wait.......................