AlbertsonsReviews of albertsons.com

Red flag on their grocery delivery. They pick you short dated items!! Expires within few weeks. Pbj normally lasts 1 year and I just got one expiring few months. Yogurt just got a few and it expires soon. So frustrating.

I purchased a vegetarian item from the freezer..not only was it sold $4 more expensive than a competitor, it was 18 months out of date...the management didn't seem bothered at all

On October 18, 2025 I had ordered a hefty amount from Albertsons via the app. As they’re “approaching” with my order, I can see on the map thing on the app that they’re having issues either finding parking, or they realize I don’t have a car so that mean I don’t have the key for the gate therefore they’d have to actually park their car and bring in my groceries in the front of my apt. Instead of calling me like Albertsons has you leave your number and any details needed for the driver to be able to find exactly where I’m at… they panicked and they literally dropped it off to the apt #41 that’s down my street. I’m disabled. So when I talk to customer service they tell me that my refund request is denied and to go around my neighborhood and literally ask if my order was dropped off there. I talk to customer service AGAIN a couple days later and they said they approved my refund request. Nothing. I STILL haven’t received my 187 dollars back NOR my groceries or even an apology for their crappy service.

albertsons and safeway have rude empolyees

I had a voucher for my bottle drop account that wasn’t printed. Instead of having $50.00 for groceries, I had $10 that was in my pocket. Of course they didn’t give a shit.

Online delivery never arrived, went to bed hungry. Friday October 24th At 7pm, the driver is about 5 minutes away. So I go outside to wait for the driver. At 7:14pm I get an alert that my order has been delivered and I am still outside waiting until 7:30pm. My kids pretty much went to bed Friday night hungry because albertsons was a no show. Shame on the albertsons driver... I will have words with the manager Saturday morning now I see why albertsons has so many bad reviews. It's 5:15am and we have nothing to eat.

My husband and I just had the worst experience while checking out today. The cashier ashlei, rang up our items wrong. We asked her to charge the food first then the alcohol second so we had a separate receipt. When we asked her why the amount was so much she gave us huge attitude! She made a mistake, which is fine we all make them, but she was completely rude about it. So I asked to speak with her manager and she pointed behind her and said, "she's over there.." I said to go get her please so we can talk with her and she literally rolled her eyes and screamed her managers name, "Nikki!" So loudly, I swear the entire store heard her. When Nikki came over this clerk proceeded to argue with us in front of her manager! Nikki politely helped us by ringing up our items correctly. This woman shouldn't be a cashier, or anything that entails working with customers. My family works for Albertsons in assorted cities, so I shop here regularly. I used to love going here because the customer service has always been on point. Not with this one. I'll be reaching out to my uncle who is a manager at the one in eagle, ID. I am so shocked that she had the nerve to talk to customers like that!

This is, in NO WAY WHATSOEVER, the Albertsons my Grandparents shopped at when I was a child. In the roughly two-years that I've been shopping there - I've been verbally insulted by employees, assaulted for no reason and out of nowhere by the same employee three-times and had to call the police (management did nothing with the complaints I made and neither did corporate, management was instructed/told by police how to handle the situation and management ignored them) and tonight another consistently rude employee jerked my card out of my hand and didn't respond when I told her not to jerk it out of my hand. The employees are rude, inconsiderate, impatient, there is ZERO customer service, they could care less if you're there or not. Twice, an employee and a manager prevented me from completing a survey as to the quality of the store and it's staff, the employee pushing me aside and filling it out for me. Albertsons is a dump. Do not waste your money, do not waste your time on this low-quality, little-to-no standard company. They are DISGUSTING to their customers.