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571 reviews
Alan MedsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Alan Meds is on a mission to help individuals achieve their wellness goals through personalized care.As a technology-driven company, we connect you with a team of expert healthcare professionals dedicated to supporting your weight management journey. Our high-quality, state-licensed doctors specialize in weight management, offering personalized treatment at an affordable monthly price.With customized, comprehensive plans, we’re here to support your unique health journey, helping you look and feel your best. Backed by exceptional customer support, Alan Meds is with you every step of the way.
Alan Meds (alanmeds.com) has 571 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 437 reviews with 5 stars · Clear filters
Cherri
Posted
They were very nice, checked on the problem, solved it and then checked back with me to make sure everything was working the way I need it to--good job!!
Response from Alan Meds· Oct 24, 2024
Hi Cherri. Thank you for your kind words! We're glad to hear that our team was able to solve your problem and followed up to ensure everything was working well for you.
Consumer
Posted
Been with them 2 months very happy! It’s fast, professional and I receive my product promptly. I had issues with IVIM (they took my money and refused to fix a problem with lack of meds sent). Definitely recommend Alan Meds!
Response from Alan Meds· Oct 7, 2024
Thank you for your kind review and recommendation! We're glad to hear you're happy with our fast and professional service, and we appreciate your trust in Alan Meds.
Melissa
Posted
I only signed up yesterday and today I reached out to support to see if my order is almost ready. Josh, in chat support, was so quick to answer my question. I also received super fast responses from my Dr. at Alan Meds in regards to questions that I had. I am so beyond excited to start my program and I am feeling really confident in choosing Alan Meds after hours of research online. The support level you receive is a huge part of choosing a company and I am 100% confident that I chose the right one!
Response from Alan Meds· Oct 3, 2024
Thank you so much for your amazing feedback, Melissa! We're thrilled to hear that our customer support and our medical team provided quick and helpful responses. We're excited to support you on your journey and are grateful for your confidence in choosing Alan Meds!
CDM
Posted
Extremely responsive, professional, quick and helpful. Could not be happier with my choice to use Alan Meds.
Response from Alan Meds· Oct 3, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you're happy with your experience and appreciate our responsiveness and professionalism. Please don't hesitate to reach our team [email protected].
Jay E.
Posted
Outstanding communication and urgency.
Response from Alan Meds· Sep 27, 2024
Thank you for sharing your feedback with us, Jay. We are sorry to hear you had an initial poor experience with. A member of our team reached out to you directly to address your concerns. I'm confirming your account has been cancelled. One of the things we pride ourselves on is our quick turnaround time from the medical review by our doctors to shipment to your doorstep. Unfortunately, we're unable to cancel orders once the medical review is submitted and processing is underway and we cannot issue refunds or accept returns of prescription products for reuse or resale. Please don't hesitate to reach out to [email protected] and let us know the best time to contact you directly.
San Francisco M.
Posted
Tried other online providers but glad I found Alan meds. Helpful staff, easy shipments, etc.
Will B.
Posted
I have had a fantastic experience from starting my program, follow up customer service and the quality of the product. I have also been recommending it to friends. I look forward to continuing my journey using them
Response from Alan Meds· Sep 27, 2024
Hi Will! Thank you for your fantastic feedback and for recommending us to your friends! We're excited to be part of your journey and look forward to supporting you every step of the way.
Kimberly
Posted
You follow up with your patients. The last Dr didn’t so I didn’t get any followup medication. So thanks
Response from Alan Meds· Sep 27, 2024
Thank you for your feedback, Kimberly! We're glad to hear that our follow-up process has made a positive difference for you, and we're here to ensure you receive the care and support you need. Please don't hesitate to reach us [email protected].
