Airsoft MegastoreReviews of airsoftmegastore.com

Customer service was terrible, Ordered a custom gun builder that came in broken, they told me I would be refunded the shipping costs when it came to there store, Emailed them multiple times when it wasn't refunded, no reply, called multiple times and my number was blocked. ORDER STUFF FROM EVIKE I HAVE NOT HAD ANY PROBLEMS WITH THEM!!!!

I ordered roughly 600 dollars worth of airsoft gear from them. After I confirmed the purchase online I was called a day after and my card was declined due to an incorrect billing address. (Originally both my shipping and billing address we're Texas) I fixed this vocally over the phone with a customer service rep (billing address is Wyoming shipping address is Texas). The order is then shipped and three days later I receive an email from UPS stating my package was delivered but not received. The package was shipped to Wyoming to my billing address. I wrote an email to their customer support and received no reply. I called and was able to get in touch, the service rep was unwilling to help. He wanted me to pay for shipping twice, due to their error because they had to pay the return to sender shipping. I agreed to pay for an error I did not make and the service rep was audibly agitated I had even asked for them to pay for shipping. This will be the last order from this website, if this order ever even arrives

Bought 3 of their "so-called" new line of sentinel drum mags for my AK105. After returning them because Frankly, they sucked royally, and were falling apart even before i used them, ive had to call them now 3 times to find the status of the RMA, 3 FRIGGING TIMES, they dont even have the common courtesy to email me, I finally got some sort of closure and an instore credit, and how did they apologies for selling me essentially crap, they hung up on me, i will be contacting my credit card company and see if they can reverse charge them, i will buy only what i know is non garbage they sell and taking my business to airsoft gi or evike because frankly, they sell sub standard garbage. Please do yourself a favor dont buy anything here, i seriously doubt youll want to go thru what ive gone thru. Side note: airsoft megacrap will probably block this posting because i doubt theyll want negative feedback and keep the customer in the dark about their products that suck

This company pays for their 5 star reviews. That bribery and should be against the law. Do NOT trust any reviews from this site. That being said, my experience with this company was excellent and I would most definitely order from them again.

Was going to buy 3 products from this website, Only to find out my order had been cancelled the day after for no apparent reason. I called them up asking if I can Resubmit the order or atleast get my money back. They told me that the servers had glitched so orders got cancelled and that I couldnt resubmit the order and that I have to call my credit card company to have the payment cleared. Now I have to wait 7 days to get my money back.

This is the worst company. DO NOT order. They will not return any e-mails, phone calls. Zero customer service

NEVER buy from this company again!!!!! Bought an airsoft pistol from then two weeks ago, along with other accessories, spent over $180 and come to found out they sent me a defective magazine!!!! Tried contacting them numerous times, email, chat and phone and no response.... I was lucky enough to get an email back with a return process for both my lazer I had bought(which doesn’t fit) and my defective magazine. BUT nothing yet and it has been over a week!!!!! I’m 100% disputing this charge with my bank and getting a refund!!! Disgusted!!! On top of everything I wrote a bad review for the weapon and the company and seconds later they took the review down!!!!!

Super disappointed with this merchant and I have to echo the many customers who got poor or zero customer support. It's a month after my Christmas purchase for my son and I have no response from Megastore. Tried contacting them by phone, email, and their chat system. No one answers. I have zero recourse to fix the issue with the airgun we purchased and it will only cost me additional money to return it. Just not a good company and they definitely do not live up to their claims of providing customer service.