AirportParking.comReviews of airportparking.com

I wish there was a lower rating. I had a reservation to park for PDX airport. I get to the place (Ramada) at 4am. Guy at counter says they are all full. I gave a reservation He says they only have3 spots for Airport parking and they are full. So now my$70 parking is $180, and takes 7-10 days for my refund. This company is crap!!!

Really, they are more than happy to take your money. Park you whenever you want. Even though there not running. Had to call a lift. And found out I'll probably need one to get back. Won't do it again. Hopefully car is ok when I get back? Update! Well I spoke to soon. Received a phone call. One of my windows was broken. Of course no cameras. But they were nice enough to say sorry. Now I'm out a window. Lucky it didn't rain.

I would have rated a minus 5 if given the opportunity. I parked with airportparking.com because I couldn’t get a reservation at one of Boston Logan’s parking garages. I had to give the attendant my key fob, which I thought was odd. When I returned to my car it was not the way I left it. Both seats were repositioned, the Tilt Steering Column (the mechanism that adjusts the steering wheel up and down/ forward or back to find a comfortable angle) had been adjusted, insignificant items were taken from the center console and the trunk. I believe someone drove my car off the lot. Why would anyone make all these adjustments to move my car 200 feet from where I parked it? Unreal!

Damaged car flat tyre no recompense, don't use purple parking at east midlands airport

Horrible customer service. The place looks ratchet as f.... It took them 35 minutes to go get me after I call them, and 20 minutes to get my car. Would absolutely not recommend this place.

They are a 3rd party seller for parking in Ontario Canada. The price displayed for the parking is not in CAD, so when you pay for it, it will convert to USD and you end up paying twice the amount. I called them on the phone and they did absolutely nothing. Will never use their service again.

STAY AWAY! They are horrible I requested refund after going to pick up my car and it wasn’t in lot I had to call uber as I am leaving my car was parked a block away NOT on the LOT! They just drop us off after waiting 1 hour for shuttle and told us to look for our car!

Using airportparking.com was by far the worst experience ever. I will never use them again and will share my horrible experience with friends and family. First off, the instruction said to call at least 24 hours ahead to schedule a pick up. I called way over 24 hours but no one picked up the phone. After trying for hours, someone finally picked up only to tell me they would call me back. Never received a call. Called back 2 hours later, no answer again. A few more hours went buy, I finally got a hold of someone again. By now, it was under 24 hours. The lady who answered the phone proceeded to tell me they might not be able to schedule a pick up because I didn’t call at least 24 hours. Oh, I gave her an ear load after that. I got picked up in a Honda Civic. Not a shuttle, but I couldn’t care less. Two weeks later before returning, I called 2 day ahead to schedule my shuttle pick. Again, was told someone would call me back. Never did. I call the next day. Was able to speak to someone, scheduled my pick up and thought everything would be smooth from there. On the day of my flight during my 1.5 hour layover, I call to confirm where I should go to wait for my shuttle. I also asked what vechicle will be picking me up so I know what to look for. Was told they didn’t know and would be calling me back. Never called back. I called again 10 minutes before boarding. Was told they don’t have any information yet and that for me to call back when I land. Landed, called again. Again, was told they are checking and would call me back. 20 minutes later, still no call. Called back no answer. Multiple calls were made and my calls went unanswered. By this time, I had enough. Took an Uber ride instead. Airportparking.com, do better. This is absolutely unacceptable.