T R.
Posted
Incredible Customer Service
Incredible Customer Service. I love AG denim and shorts. I had a small problem with an item and they fixed it right away. They went above and beyond to make sure I was happy.

Average
108 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AG Jeans is a premium denim and knitwear house leading the sustainable manufacturing movement with innovative technology and eco-minded processes.
AG Jeans (agjeans.com) has 108 customer reviews on Rated Honest, with an average rating of 3.1 out of 5.
Showing 56 reviews with 5 stars · Clear filters
T R.
Posted
Incredible Customer Service. I love AG denim and shorts. I had a small problem with an item and they fixed it right away. They went above and beyond to make sure I was happy.
Aurora A.
Posted
I love AG jeans , the fit is great and the quality is top. Their customer service is amazing ! I had issues trying to return a pair of jeans and they solved the issue for me super fast and process the return for me in seconds . I'm happy with the quality and their fast customer service . Definitely will keep buying AG jeans .
Angela
Posted
My order was received promptly, and more importantly, when I had a question, their customer service team provided impeccable service and were delightful!
Shivaun
Posted
Contacted customer service as my order was shipped to MN and I am in CA. AG immediately contacted FedEx and corrected the situation.
customer
Posted
I had an issue and the company responded promptly, was easy to work with and they were empathic with their solution. I love AG and highly recommend their product, and customer service. Their product is amazing quality, and I will keep purchasing their jeans.
Laurie H.
Posted
Carrier delivered my order to the wrong address and when I reached out to AG Jeans they were very, very helpful. They got right on it and contacted the carrier then sent a replacement order the next day. I was worried about losing $ and time since my husband bought the pants for a trip next week. So grateful for their amazing customer service!
Susan W.
Posted
I had the experience of dealing with the customer service team behind the AG brand and was pleasantly surprised at how professional and nice they were. I was a few days late to send back my return and reached out to customer service and they emailed me back within 24 hours and once I confirmed they pants were in original form I was emailed back a return label. They were on top of it.
Greg N.
Posted
I bought some of their products at my local Nordstrom. Loved the fit and the quality. Now that I know what I like I can order online. I needed customer service for the first time recently and they came through for me exactly as you would hope.