Average
62 reviews
AECOJOYHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2016, AECOJOY has helped over 5 million customers across 25+ countries transform their homes with stylish, durable outdoor structures, furniture, and pet solutions. We believe great design should be both accessible and responsible. That's why we ship directly from 30 global warehouses for faster delivery and a lower carbon footprint. More than just products, we provide the setting for life's moments. Our ready-to-assemble items are built to last, bringing lasting comfort and convenience to homes everywhere.
AECOJOY (aecojoy.store) has 62 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.
Showing 15 reviews with 4 stars · Clear filters
Jim H.
Posted
Needs better packaging, website lacks information on size of wood pieces.
Response from AECOJOY· Jun 10, 2026
Thank you for your feedback. We will pass along your comments to improve our packaging and provide more detailed dimensions for your reference. We will strive to offer you a better experience next time. AECOJOY
Thaddeus K.
Posted
Overall good purchase, however almost all plastic parts came broken and one of the posts was bent. I decided to erect it anyway, as neither was critical. But it is functional and for great price.
Response from AECOJOY· Jun 12, 2026
Thank you for your feedback. We are glad to hear that you are satisfied with our product. However, we sincerely apologize for the damage to some of the parts. If you need replacement parts, please feel free to contact our customer service team. AECOJOY
Larry M.
Posted
Great price, looks nice. instructions good but I made a couple of mistakes. I have it anchored to the house and the deck, it needs to be anchored as it will not stay up right by itself. I think it should have more support to be able to stand by itself. I wanted to move it a few inches and almost toppled over. 2 people needed. I did by myself.
Response from AECOJOY· Jun 10, 2026
Thank you for your feedback. We are glad you like our wall-mounted gazebo. Please note that the model you purchased is designed to be wall-mounted and cannot stand alone. If you need a freestanding gazebo in the future, you may consider purchasing our standalone model. AECOJOY
Abigail U.
Posted
Arrived timely. Was fairly easy for my husband to assemble. Directions took some deciphering but once that was done it went quickly. We are very happy so far. Our dogs appreciate the shade.
Response from AECOJOY· Jun 4, 2026
Thank you very much for your praise. We are glad that your order arrived as expected and that you have successfully completed the assembly. We also appreciate your valuable suggestions regarding the instruction manual. AECOJOY
Jason P.
Posted
Overall I'm happy with the outcome. I built off a level concrete patio. The build instructions could be a little more precise, I had to relocate two of the furring strips because the measurement given in the instructions was incorrect. I had to trim some of the diagonal braces to fit, they were impacting proper placement of the furring strips to screw in the metal roof. The screws to mount the roof panels were too long and protruded through the furring strips into the area below, I ended up purchasing shorter 3/4" screws that would not penetrate. I'm happy with the outcome the price was right and the pergola looks great.
Response from AECOJOY· Jun 7, 2026
Thank you very much for your praise. We are very glad that you are finally satisfied with our product. We also appreciate your valuable suggestions regarding the instruction manual and will review and improve it. AECOJOY
William H.
Posted
Take the zippers off and put on magnets would make product five star
Response from AECOJOY· Jun 7, 2026
Thank you for your feedback. Thank you for your valuable comments. We will provide feedback on your suggestions and strive to offer you a perfect service experience next time. AECOJOY
Jean A.
Posted
Service was great except for delivery time stated it was delivered st 1:30pm but actually did not arrive until 7pm.
Response from AECOJOY· Jun 7, 2026
Thank you for your feedback. We sincerely apologize for the inaccurate delivery time. We will report the situation to the logistics carrier to improve delivery time accuracy. AECOJOY
