AdvantageReviews of advantage.com

I booked an Advantage Rent A Car rental car via "pay now" on CarRentals.com and made a minor mistake - I had put Thursday instead of Wednesday on the pickup day. I immediately noticed the mistake and called Advantage, where the representative said I had to email CarRentals.com. When I explained the problem by email, they said that I had to either pay them $50 to cancel or book a new non-refundable reservation, which would mean paying them another $200 after already paying them $185, and then request a cancellation of the original reservation to get the $185 back. All this so I could add one day to my reservation!

I'm sure the joke has been made before: Advatage is the rental company that likes to take Advantage of you. While recently dropping off my car at Newark Airport, I realized once there I forgot to fill up with gas before dropping off my car, an honest mistake. I asked if I could leave the grounds to go fill up the car with 9 gallons of gas. Nope. Once you're on the property you can't leave. And then they charge you $8.99 a gallon to fill up, a 540% mark up from what gas cost at the time (about a $1.55-$1.69), resulting in an additional charge of nearly $100 on my weekend rental. What's worse is the service that followed - charge immediately went to my CC, and nobody inside seemed to care about a first time customer's experience. I even wrote into their customer support when I got home, waited a few weeks, and got crickets. $4.99 seems like a more appropriate figure for a marked-up gallon of gas, $8.99 is pure price gouging. Next time I would rather go to a reputable rental car company with better customer support. Renter beware.

Advantage - Las Vegas Macarran Airport This company is a joke - we booked a car in advance and arrived in the middle of the night - NO CARS AVAILABLE! How is that possible when they know we will come and pick up the booked AND prepaid car?? It is close to what you could describe as fraud - to sell something you dont even have. They asked us to show up the day after in a taxi - and when we came the day after, they STILL had no car. They told us they could not refund the taxi ride, even though they asked us to bring receipts and they would refund - suddenly we would have to file a complaint with the head office in order to get something back. I have never experienced customer service this bad and rude!

Worst experience ever in renting a car in Venice, Italy. Arrogant people, trying to get all the money they can from you. Client Service is a mess. What is this company ?!!

Over the past years we have rented more than 25 cars from different companies, but this was the first and very last time we rented from Advantage!! We rented the car in January 2013 from Nice Airport. First of all the rental company was difficult to find, and not placed together with all the other rental companies. When we received the papers from the rental company our first bad experiences began: We were informed that we would receive the car with a full tank, and that we should return it with a tank as empty as possible, as we would have to pay for a full tank afterwards - at a fixed price higher than we could have filled it up for ourselves!! And as we had only rented the car for 5 days we only used 2/3 of the fuel, but had to pay for a full tank! Furthermore we were informed, that if we returned the car dirty inside (which was explained to us as full of garbage etc.) there would be an additional cleaning fee of 15€ When we received the car it appeared to have covered more than 60.000 km. The outside of the car was full of dents and scracthes. Inside the car we found dirty seats, and on the passenger seat there was a hole burned by a cigarette. We complained to rental company, but they just made a note in their papers about it. When we made the first stop, we also found out that the hinge for the glove box was broken, and so was the hinge for the hat shelf! When we returned the car after 5 days, we were very careful that the car was completely empty and with no dirt anywhere. Nevertheless we were charged 15€ for cleaning on the invoice. I refused to pay that, an they removed the "cleaning line" on the invoice, and I accepted (as they had my credit card informations the amount would be charged automaticly) After having argued with the guys in the rental office, I was a bit in a hurry to catch my flight, so what I did not see, was that they had NOT changed the final amount!! - so the final result was: At Advantage we ended up paying about 20% more for and old faulty car, than we would normally have paid at any other rental company for a nice new car!!!

We rented the car through Rental Cars. As written below they will ripp you off in any way they can. We paid way ower the local price for the fuel and you have to pay for a full tank. Also the collision damage waiver only cowered scratches. So we had to pay an extra 42 euros for the insurance.

Die Inkompetenz des CarDelMar Partners in Nizza, ADVANTAGE am Flughafen in Nizza, ist wahrhaft unbeschreiblich. a) Das diensthabende Personal versuchte die schon vorhandenen Schaeden am ausgeliehenen Fahrzeug nicht einzutragen, also fuer den Ausleiher nicht haftpflichtig zu halten. b) Man versuchte mir Versicherungen, zusaetzlich aufzudraengen mit pro Tag Euro 45. c) Das eigentliche Ausleihverfahren dauerte 80 MInuten, obwohl ich der einzige Kunde war. d) Der Parkplatz des auszuleihenden Fahrzeugs war nicht kennlich gemacht e) Die Abgabe des Fahrzeuge ebenfalls nicht, da in den uebelichen slots der anderen Verleiher niemand ADVANTAGE kannte, das fuehrte erneute zu hohem Zeitverlust. Ich kann nur abraten selbige ERfahrungen zu machen. CarDelMar aber raten, einen anderen Partner in Nizza zu finden.