Advanced BionutritionalsReviews of advancedbionutritionals.com

Order #2188384 I placed this order online a few days ago and received confirmation. I called customer service to make a request about the shipment. After waiting interminably for someone to answer, I hung up and sent my request by email. Again received confirmation and a promise to reply within 24 hours - which didn't happen. This was no surprise, as I have written in the past to "feedback" and never received a reply. Why not???? Today I received a message from Alexandria, addressed to someone with a different name, explaining why the order could not be shipped to his/country...(I, too, live overseas, but my order was supposed to be shipped to a California address.) In other words, your customer service is a mess and is making me search for an alternative to AMF, which is fabulous.

Hi, I found that the only supplement that seemed to work was Perfect Amino. CircO2, Adv memory, BP formula, Nerve support, Adaptogen. None of the latter group made any noticeable change to my health.

Advanced Bionutritionals make an offer to try Perfect Amino for 90 days, and if it isn't what I expect, just mail back the empty bottles for a full refund. This is so dishonest on their part. What their rules actually say is that you have 90 days from the moment you place the order to receive the shipment, test the product for 90 days and mail it back. Nobody can do all this in a 90-day window, so of course nobody is eligible for a refund. I'm so disheartened, Dr. Frank Shallenberger is a snake oil salesman. I saw no benefit in taking Perfect Amino, and the guarantee is disingenuous.

I'm 60 years old, Several months ago I bought a year of supply of (perfect Amino) it supposes to build muscle mass to help me exercise better but I didn't have any effect on my body

I am frustrated. I have been a customer for many years. I usually have a mailer from you that states “buy 6 bottles, get 2 free.” I called Customer Service and your Sales department and neither could help me get this deal. I am over 70 and retired so need to watch my expenses. I like to know I can still afford this bone support supplement. How can I get a break on this bone supplement? I do not want to sign up for “auto renewal” since I must watch my expenses. I do need a good deal when I place an order. Thank you. Diana Crosby

Mr Garret Wood, I recieved your letter this summer. It said please accept a $25 gift certificate as a token of our thanks and appreciation. Your letter states no strings attached. There is no date or time indicated. Please don't send me any more letters if your not going to be truthful in the future. Rich Zab.

This Company is extremely dodgy and questionable and even though they reply on here they reply to no phone calls and no emails. I purchased 3 bottles of the Amnio Acids and received. They did nothing so end of story. Now they have put me on auto ship THAT I DID NOT DO and have scammed my card and taking more money and as Im in NZ it costs way more here. Their website states free toll free number and this is incorrect ive incurred over $40 of charges trying to ring and leave messages as no one ever aswers and they NEVER ring back. Ive sent 5 emails and no reply. I have now lodged with my bank FRAUD and want everyone to know any reputable company has a clear place to cancel their autoship and also it is fraud to put me on AUTOSHIP when I did not. There is nowhere in your account to stop it and this in itself is extremely dodgy behaviour. Sort your website and ethics out and stop charging my card and take me off the AUTO SHIP I never signed up to. This review site seems to be the only place they reply to. Sandy Leo UPDATE - You will note the lovely reply as they do however its totally a cover up of shocking behaviour. I have rung and left 4 messages as no one answers on their not toll free number and have sent five emails and have a standard reply to only two saying they have received and will answer in 24 hours AND THEY NEVER DO. I also DID NOT sign up to autoship EVER and I was very careful not too and never do so to write this is just so the readers see it. I do not believe this company would ever refund either my order or shipping and nor did they ask for receipt for shipping to do this as they nicely offered for readers to see. THE ONLY PLACE THEY REPLY TO IS HERE NOT TO CUSTOMER SERVICE EMAILS AND PHONE CALLS. I DID NOT DO AUTO SHIP AND YOU HAVE NOT ANSWERED ANY OF MY CUSTOMER CONTACT AND COST ME FRUSTRATION AND OVER $45 of international calls, my time and now I have had to block my card and report you to FRAUD TEAM and now the ultimate of hassle of blocking a card and reinstating with other legitimate companies and payments and accounting updates. Thanks for the massive headache and shocking experience and if you rung me or emailed me with this info you have replied with then I would believe you. REFUND MY MONEY AND I WILL THEN SEND BACK TO YOU AS THERE IS ZERO TRUST FROM THIS CUSTOMER. SANDY

Advanced Bionutritionals you totally missed the point, at the instant I realized I made an error by accepting the second offer which was just pressing a button, I called your number IMMEDIATELY, NO ONE ANSWERED, I SENT AN EMAIL IMMEDIATELY, to date no one responded to me, but you respond to Trustpilot, fix your customer service, this situation could have been easily avoided.