AdinaReviews of adinasjewels.com

Ordered 3k worth of jewelry from a third party they partnered with. Received a fake UPS shipping label. No movement on the order after 3 weeks. Adina Eden is telling the vendor that they are “investing why there is no movement in the package.” Of course, I cannot speak to anyone from Adina directly about the issue because I didn’t buy directly from them. DO NOT BUY FROM THIS COMPANY.

Careful! Probably SCAMMERS! I don't advise you to contact them, take care of your nerves and time. I ordered earrings with expedited delivery (4-6 days delivery), they charged me for earrings and expedited delivery, but did not send them. I tried to contact them by phone, but every time the answering machine worked. I tried to write a message on the official website, but no answer. I wrote to all the emails and called all the phones. They replied to my message only a few days later and said that my product was marked as "fraudsters", so they decided not to send the goods and not to return the money. I also considered them scammers, since they withdrew the money, and the goods were not received by me within the specified period, they do not respond to my messages and do not give a tracking number. I paid by credit card, so today I will solve the issue of refunding funds through the bank. I have already warned all my acquaintances and friends about possible fraud on the part of this company, so continue to pass on the information to protect yourself and your loved ones. Thank you.

First thing first, DO NOT BUY FROM THEM. They operate off of 2 URLS: adinajewels.com and adinaeden.com. The reason why we decided to purchase from Adina Eden is because my sister in law has purchased many items from them, so the level of trust was developed from her previous purchases. We purchased a custom initial necklace during one of their sales, and their website says 12-18 days minimum production. After one full month of no communication, I decided to follow up, and a whole situation ensued. In summary, the necklace was not completed in production, so their fulfillment doesn't have our necklace. We never received any communication about the necklace's delay unless we reached out. After several exchanges, still no necklace in hand, we decided to ask for a refund, and it was declined. They claim that it's a strict policy; However, we pushed back based on their lengthy delay, and the best they could do is $35. I'm glad that we didn't take the $35 credit because when the necklace was finally shipped and delivered (even though we no longer want it), it was not only far from the item's description and image, it looks so cheap to the point that it's insulting. Since they poorly handled the situation, we ultimately decided to file a dispute claim on our credit card. Even though they are not in the right, they are fighting back, and we're still in the midst of fighting this claim. I hope any interested buyers read this first so that you can stay VERY FAR AWAY FROM ADINA EDEN.

Worse than shein quality. DO NOT PURCHASE FROM HERE

Cheap and overated! Even chinese jewellery have more quality than those cheap jewels that they are overrated and over priced! Don't waist your money and time! I bought 3 tennis rings and the stones fall from the 3 of them. I went to a locar jewel shop to place the stones back and they told me that these cheap rings have not enough metal to place the stones back properly and that they have to place them back with a glue!

Ordered custom jewelry for myself and mother as a gift. The "gold" snapped after 10 wears. It came completely tangled. I have had it 3 months and the company refused to replace it claiming the warranty of 30 days expired. So disappointed.

Still waiting for my item. No tracking or response to my email

All 4 of my orders canceled automatically for no reason a week ago but yet the money was taken out of my account with no refund showing on my bank account yet.. Tried to call many times was only able to get in contact with them twice and second time I was hung up on while on hold.