A Cloud GuruReviews of acloudguru.com

I purchased it 5 days ago and I couldn't get access to the paid membership! The customer service told me that there was a server outage of AWS, and they are not responsible for that! They lied to me that they have fixed it within 8 hours, but then I checked on several review sites and many other people are experiencing the same problem as I do. Terrible CS!

Sent and opened 3 tickets all I was received was that they where getting a large number of calls and due to Covid (Yea Right) they would apology and get back soon. Now all I get today is log on to my Account and take FREE courses after I spent $218 for 1 year unlimited access. All is done by Internet but as Monday I will be filling a compliant with BBB, Attorney General of Texas, and any other regulatory identity that is appropriate. All they have to do is call my telephone number and give me the access that I am supposed to have (unlimited) for the remainder of my term or / and Refund my money. Very simple. But I will not renew based on the service and product cost. There are a lot of other online and vendor training online with access to Portals and Sand Boxes and Labs. We will see how this goes but I am putting out the facts. I have all Emails and Invoices to back up what I detailed here.

The refund policy says it all. You pay anything to them, you're not getting it back whether you're a satisfied customer or not. This reminded me with low-end used car dealers, if you drive the car off the lot and it blows up one minute later, it's your problem. Very scammy.

Overall ACG has gone downhill, in terms of its content, it has become outdated. Recently refreshed courses for GCP exclude case studies. For example, the Data Architect course refreshed in 2021, lacks case studies from 2021 and includes case studies no longer in the examination. Help pages are outdated, for example one page indicates if you require an invoice details to be changed, it can be reissued. Recently that is no longer the case since taxation happens based on country (though their system still seemed to cache my old address despite being updated). Any complaints are met with the standard phrases like "We appreciate you pointing out.., We apologize," Replies can take a couple of days sometimes. I said if they could not resolve an issue, I would like to cancel. Their response, "Do you mind clarifying if you would like to schedule a cancellation for the end of your billing cycle or cancel your subscription immediately?". No attempt to resolve the situation because they lack the resources to do so. Also from a customer point of view this person is offering to. cancel straight away, or when the time you have paid for ends. So, the choice is to not be able to use time you have paid for... or to be able to use it? Literally no perspective from the customers point of view. I was always polite yet its pretty clear they don't value customers, answers could be the same from a script. Since being purchased by ACG, Linux Academy has gone downhill and being purchased by PluralSight only seems to have made their system and customer service worse. Only one positive is that they did make a sandbox area last year, which can be useful, but in reality you can get experience on the actual environments yourself especially if you remember to destroy afterwards (or use the complimentary period $250 credit).

I got my subscription for free through my employer. Initially, I was impressed with how it aggregated videos for AWS Certified Solutions Architect Associate SAA-C02 certification but quickly come to the realisation of how bad the teaching and content are. + Hands-on lab creates a test AWS account for you dynamically - Random unrelated videos, I've got a feeling these are legacy videos that they've just thrown in to beef up the course - Content is outdated - Ryan, the lecturer, is just reading from the slides copied from AWS Docs. It's very boring. - The teaching is really lacking depth. It felt as if someone tells you just put in Answer A rather than what is Answer A and why aren't others appropriate. - Course is broken down into very granular videos, some may like it but I am finding it very fragmented. - Majority of the videos are 3 to 8 mins long. - Every single video has an intro, overview, summary and thank you. After a while, you will notice this is wasting a lot of your time and you will be repeatedly hearing: "Hello cloud guru, welcome to this lecture. in this lecture, we will cover [Overview] *Actual useful content*: Athena is a SQL like a wrapper to query s3. In this lecture we have covered [Summary] Let me know if you have any questions. if not see you in the next lecture thank you" This problem is exacerbated in some of the videos being 3,4 mins long. - the new UI is also considerably slower Overall, I do not recommend this learning platform. They do well in aggregating courses but really failed to deliver a good learning experience. I will recommend Udemy, Pluralsight, O'reilly, especially O'reilly where the speakers are more engaging with their own illustrations (Not copied from AWS) and they are usually the subject matter expert.

I got mail from pluralsight that i can get free plan to view lot of cloud videos. I registered in the free plan and try to view some course about Azure and all of them if you try to start they ask you to upgrade and pay. Dont waste time on registering in free plan! dont make this kind of marketing and waste users time please!!

I wasted my money buying an annual subscription (around $500USD) on this dreadful platform. The content is outdated, and it looks like there is no curriculum developer, so the "courses" are people reading slides. Forums are plaguing with questions without answers. I think they need to rename the company from "cloud guru" to "AWS partners" or "aws azure" but with the worst educational content. Don't hope to find here good/updated content about Linux, Kafka, Serverless, or "cloud computing". Their focus is AWS or Azure but reading slides. Their "cloud sandbox" is limited, so don't wait to do great things with their sandbox. They offered this like "subscription premium." but it's more limited than an "AWS free tier." They have a slack community (recently moved to discord), and there some staff members of ACG are sarcastic and aggressive. They can delete from the slack just if you are not happy about their platform. As a platform, they are just trying to capturing naive people to get money. But keep out and find another platform.

Well, I had first frustration when I took one of those AWS courses, I really thought that my money was wasted here because the instructor was talking about the shortcut for those who has prior experience. That was not nice because you guys don't provide any online free tier amazon capacity and I really spent couple of hours to understand and later on I totally forgot the code was running on AWS and it costed me more than the annual subscription only in 2 months... Well, I was novice but this experience was really bad. I wish you guys could return my money, which was around 300 USD annual.