Justin P.
Posted
Fast
Fast, Clear, And helpful! you can count on the customer service to help you out

Great
544 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
AC Infinity (acinfinity.com) has 544 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 440 reviews with 5 stars · Clear filters
Justin P.
Posted
Fast, Clear, And helpful! you can count on the customer service to help you out
Wil K.
Posted
Knowledgeable Rep that was patient and gave concise and direct answers to my questions while asking while asking me on operation problem. Walked from being completely shutdown and loosing a crop to workable situation while replacement parts are sent. I heard "I am sorry for problem now let's get you back running". Very impressive, helpful, a pleasure to work with. Wil
Kojie T.
Posted
Nathan did an excellent job walking me through simple troubleshooting to determine the best path forward. I can't wait to get the probe to use the controller! I was also provided with a tracking number!
Mark S.
Posted
As usual, AC Infinity Support is amazing. I had a S6 fan gen1 fan that was noisy, so I contacted support. I had a video ready, they just wanted the 5 digit QC code and initiated the return. It was within the 2 year warranty. No problems at all. Thank you for standing behind your products so well. I really love your products and how they work together. If only I would have waited a few months to go all in with my 4x8 AC Infinity set up I would have got the AI controller instead of 69 pro. But I'm happy with the 69 pro for now
Radim K.
Posted
The best customer service I have seen
Jesse J.
Posted
Great work!
Jose
Posted
Ordered from ac infinity my first time and had a problem with my package that really wasn’t their fault and they sent me a replacement at no extra cost. All I have to say is wow , ac infinity you are the amazing
Frank S.
Posted
Customer for life! AC Infinity took care of a warranty issue. Fast, friendly, and easy. Products are top notch as well.