Abercrombie & KentReviews of abercrombiekent.com

We have travelled with A&K many times and we keep going back because they deliver. I think it does depend which consultant you end up speaking to as to how much they listen to your brief and occasionally we have not quite had the holiday we were expecting but they have not let us down in any way since we booked our honeymoon in 1995 and experienced A&K for the first time. They are expensive and you could probably put together a similar package yourselves for less but the arrangements at destination always work smoothly and there is no extra hassle or last minute realisations about omissions or mistakes. They are an excellent Travel Agent with years of experience and good advice and suggestions for a luxury holiday.

Our personal tour of Jordan was quite amazing and well organised. There were a couple of times we were returned to the hotel without the advertised experiences but this did not take away from those we had. Our guide and driver were excellent. The 'out of the way' trips to Feynan Eco Lodge and Wadi Rum were much appreciated. We were totally disappointed with the A and K Flight desk, lack of communication, had to make our own seat reservations (late), ten hour layovers when options were available etc. Would make our own booking arrangements in future.

Our Private Journey to Tanzania & Zanzibar with Abercrombie & Kent was an amazing experience we were met at every destination by very capable Drivers come tour Guide everything was explained in detail . The accommodation was absolutely fabulous except for The Coffee Lodge in Arusha which wasn’t up to the standard of the other destinations . The food in general was of a very high standard considering the area we were visiting.

Israel was very interesting. Ido was good. Finding restaurants was a bit hit and miss. A&last organisation was excellent. Jordan, particularly Petra was amazing. Accomodation at Pitta was Ok but the cooking experience was ordinary. Overall a great experience.

AOK but: Flight arrangements - I asked for Upfront seats. When I checked final docs I found this had not been done - had to get an upgrade at additional cost. At the time of booking I was asked for and gave Passenger ID details. When I came to print boarding cards I found detls had not been entered and had to do it myself.

Please give accurate advice country by country of how to tip your guides and make sure the guides know that guideline. We did not have this info for Russia and it led to an ugly incident.

We were very pleased with all the arrangements. We liked the hotels, the guides were first class and the transfers efficient and comfortable. Our room at the Excelsior in Dubrovnik was very small and I would have appreciated it if A & K had pointed this out and told us about alternatives because I would have preferred to pay more for greater comfort. The only other small point is that we took two public ferries and were worried about how we would manage our luggage. In fact the luggage was in a minivan that came on the ferries with us but this was not specified in the holiday information and we did not need to carry luggage at any stage.

All contact I had with the travel consultants was helpful and informative. We made our booking at late notice in the height of the season and were very happy with the properties we were able to secure.