Louise Cass F.
Posted
Total scam!!
Total scam!!! Unsubscribed 12 months ago and they just charged $153.98 for nothing!! Do not get this app or try free trial

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969 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for a smarter way to work out? Aaptiv, the #1 audio fitness app, combines the instruction of a personal trainer with perfect playlists to create workouts you can do anytime, anywhere.
Aaptiv (aaptiv.com) has 969 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 108 reviews with 1 star · Clear filters
Louise Cass F.
Posted
Total scam!!! Unsubscribed 12 months ago and they just charged $153.98 for nothing!! Do not get this app or try free trial
Emily H.
Posted
Same thing happened to me. Cancelled last year and today they billed me $99. Will not refund me saying I needed to reach out before they renewed. There was no notice of renewal and since I was told it got cancelled last year was not expecting this. DO NOT USE THIS APP.
june
Posted
A very sketchy company. Don't give them your credit card info because they will find a way to rip you off. I signed up for a subscription, but later cancelled it and deleted the app. It has been a year since then and I have just gotten charged $99. I've been contacting them but the best they will offer is a refund of $50. I bet that there are many people who thought that they cancelled their membership, however are still getting charged. People who don't checking their bank statements regularly are definitely being taken advantage of. This company makes their money off of scamming people.
Danica L.
Posted
Used to be good, it’s not anymore. They removed heaps of content and don’t respond to qns about it
Melissa W.
Posted
Do NOT sign up for the 7-day "free" trial as it is in fact NOT free...it "rolls into" an annual subscription for $99, even if you cancel in the 7 days. I asked for my money back, and they said that they can only refund half of it...even though I canceled in their free trial window. This could be the best app ever, but because of their scandalous ways, I would never use it.
Shelly M.
Posted
This company went from great to terrible. I love the idea this company had- basically its personal training thru sound and awesome music. However over the past month they let go of top trainers and top music. Then last couple weeks removed tons of the programs I participated in. Just over it.
Shannon
Posted
This company is such a sham. They "generously" give away a lot of "free" trials of 30 days. What they don't intentionally make clear at all - it is buried way in the terms - is if you don't cancel within your 30 days they will charge you an exorbitant fee of $99 for I am not even sure what. They let me "cancel" when I should have been alerted to the fact that I had already paid. When I reached out to be refunded, I was told they won't do that, but I could have 50% off the monthly fee of $14.99. If that is the monthly fee, why was I charged $99?? Shady and misleading all around. Stay way from this company. They don't care about your fitness, only tricking people out of their money.
Jody S.
Posted
DO NOT BUY THIS APP OR FALL FOR THEIR "FREE TRIAL." They will find a way to take your money and charge your account. I signed up for their seven-day free trial and was billed on day 5. On their FAQ page, they admit that you must cancel 48 hours in advance (meaning it's actually only a five-day free trial), or you'll be charged. This is fraud and unethical. I have called and emailed. No response.