8x8Reviews of 8x8.com

Sales & Marketing
O'Nel Drive 2125, San Jose, California

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3.3

Average

601 reviews

8x83.3Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About 8x8

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8x8 (8x8.com) has 601 customer reviews on Rated Honest, with an average rating of 3.3 out of 5.

Also known as: 8x8.com
Website: 8x8.com
Category: Sales & Marketing
Location: San Jose, California
Listed on Rated Honest: 2026

8x8 reviews

Showing 279 reviews with 5 stars · Clear filters

Franklin in M.
Posted Oct 14, 2025
I won't switch form Packet 8!
I won't switch form Packet 8!
Genelle
Posted Oct 13, 2025
Excellent Customer Service
Excellent Customer Service 8x8 consistently shows they are firm belivers in following through with putting their customers first. When a help desk ticket is submitted they will follow through from start to finish.
Response from 8x8· Oct 24, 2025
Hi Genelle, Thank you for your feedback! We're pleased to hear that you find our support readily available when you need it. Your satisfaction is important to us, and we're always here to assist with any questions or issues you may have.
Mary E.
Posted Mar 27, 2025
helpful customer support
helpful customer support
Response from 8x8· Mar 27, 2025
Hi Mary Ellen, we are delighted our customer support team were able to help you. Thank you for your feedback.
Navjot
Posted Mar 25, 2025
BEST SERVICES
BEST SERVICES IN THE MARKET
Response from 8x8· Mar 26, 2025
Hi Navjot, thank you for your positive review; we appreciate it.
James
Posted Mar 24, 2025
Have people who knows what they are…
Have people who knows what they are doing.
Response from 8x8· Mar 24, 2025
Hi James, we are thrilled you find 8x8 staff knowledgeable. Thank you for choosing 8x8!
Amir
Posted Mar 24, 2025
This is the best company for providing…
This is the best company for providing such wonderful services as compare to other companies hoping for best that you guys would continue to provide such wonderful services
Response from 8x8· Mar 24, 2025
Hi Amir, thank you for taking the time to leave such a great review. We strive to provide an excellent customer experience and it's fantastic to learn we are achieving that.
Diane
Posted Mar 24, 2025
All items answered
All items answered
Response from 8x8· Mar 24, 2025
Hi Diane, thank you for your review; we are pleased to hear we have been able to answer all your questions.
Paul F.
Posted Mar 20, 2025
I have been with 8x8 in my current…
8x8 have been providing a reliable IP Telephony solution to the business for over 5 Years and have always found the solution totally fit for purpose and the account/support of high quality. We recently trialled a new 8x8 platform (Engage) which required significant account and technical support to configure the solution to meet our 24/7/365 telephony requirements. 8x8 continue to be a valued business partner.
Response from 8x8· Mar 21, 2025
Hi Paul, we appreciate you leaving such a great review; we are delighted to partner with you.

8x8Reviews of 8x8.com

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About 8x8

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8x8Reviews of 8x8.com

Rating breakdown

What customers rate

8x8 reviews

I won't switch form Packet 8!

Excellent Customer Service

helpful customer support

BEST SERVICES

Have people who knows what they are…

This is the best company for providing…

All items answered

I have been with 8x8 in my current…

About 8x8

More in Sales & Marketing, California

Custom Pens

Fulltime Freedom - Doug Boughton

4INLANYARDS LLC

ReadersMagnet LLC

8x8 reviews

I won't switch form Packet 8!

Excellent Customer Service

helpful customer support

BEST SERVICES

Have people who knows what they are…

This is the best company for providing…

All items answered

I have been with 8x8 in my current…