Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About 7th Avenue
7th Avenue (https://7thavenue.co) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features. Our main product is a modular sofa collection we call “The World’s Greatest Modular Sofa” that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, adjustable back cushion firmness, microplastics-free fabrics, and many more. All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more.Try out the modular sofas in person at our appointment-only showrooms located in Los Angeles, Orange County, San Francisco, Las Vegas, and Houston. During your showroom appointment, you'll be able to try out our modular sofa, get a product demo on all its functional features, and explore all of your fabric options.
7th Avenue (7thavenue.co) has 414 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Great customer experience from William at the Newport location. He was very friendly and personable.
It only took 2 weeks to get our beautiful sofa. I received a call 10 minutes prior to delivery and they were right on time. Alex and Alejandro went out of their way to help remove our old couches to the garage. They were both very helpful, friendly and set up our sofa quickly.
We absolutely love our new sofa it’s modern and cozy. Oh and the pups love it as well.
Thank you to everyone that made this experience seamless
Response from 7th Avenue· Feb 23, 2024
Hi Amarie! Thank you for leaving us a great review, our delivery teams have worked very hard to be prompt, respectful, careful, and efficient during delivery and assembly. Thank you for sharing your feedback.
JO
Johnny O.
Posted
Highly Recommended / Great Product & Service
Alex and Ray could not have been more professional, kind, helpful, and efficient. They gave us a heads-up to when they would be coming to deliver the couch days in advance, followed up day-of and were right on time. They helped us move some furniture around, got the sofa built quicker than I could imagine, cleaned up, and were gone....but...
... the real testament to how fantastic Alex and Ray are is that they came back 10 minutes after they had already left to help us when we realized we needed to move the chaise to the opposite side of the couch a move another sofa to storage.
Thank you Alex and Ray for being such great people and professionals! Great experience. It is comfortable, looks beautiful, and we can not recommend 7th Ave highly enough.
Response from 7th Avenue· Feb 22, 2024
Hi Johnny! Thank you for leaving us a great review, our delivery teams go the extra mile for our customers and this is a great example. Thanks for the feedback!
SK
Sara K.
Posted
Alex and Alejandro were the BEST
Alex and Alejandro were wonderful– right on time, extremely helpful and courteous. They made the delivery of my couch the most seamless and easy process and now my place looks amazing! Thank you to both of them!
Response from 7th Avenue· Feb 22, 2024
Hi Sara Kaye! Thank you for leaving us a great review, our delivery teams work incredibly hard on every delivery and assembly. We appreciate the kind words and will pass them along!
BR
Brian
Posted
Alex and Alejandro made moving in so…
Alex and Alejandro made moving in so easy and it was raining. These guys deserve the best of the best. Very professional and quick.
Response from 7th Avenue· Feb 22, 2024
Hi Brian! Thank you for leaving us a great review, our delivery teams are world class and we are glad you agree :)
WH
WH
Posted
Really awesome experience and product
Really awesome experience and product. Casiah was our sales associate in L.A., and Kevin, Alfredo, and Homar took care of the delivery.
Btw. I write this stretched out on our new sofa 🤓
Response from 7th Avenue· Jan 22, 2024
Hi WH! Thank you for leaving us a great review, customer service paired with great product is what we pride ourselves on here at 7th Avenue. Thanks so much for the review and have a great day.
UL
Uziel L.
Posted
DREAM COUCH (AND DREAM CUSTOMER SERVICE!)
This couch is INCREDIBLE and even better than we imagined! We were in the middle of a cross-country military move and decided that it was time to get a new couch. We had been thrifting couches over the past few years and nothing was hitting the mark. We realized that we needed to invest in a quality couch and when my wife stumbled upon this one (thank you Tik-Tok), we were sold!
When I called about the couch, I reached the Las Vegas location and got in touch with Cameron. He was polite, respectful, and helpful, and made it easy for us to place our order to line up with our move from SC to CA. He answered every question we had and put us at ease with our order!
Fast forward to right before our move and we got the notice that our couch would be ready to ship. We were stoked! The only issue was that the shipment was ready over a week early. Thankfully, Monique and Drew were able to help us delay the shipment after we confirmed the address. Unfortunately, during our trip, the shipment ended up getting sent before we arrived, but we were able to coordinate with the FedEx driver for the drop-off at our new home. Even though there was a hiccup, the customer service team (thanks again to Drew and Monique!) was incredibly respectful and understanding, and they did everything they could to help us out!
When we arrived, I began piecing together the couch as quickly as we could. It took me about an hour and a half to get it done, which included watching the tutorial video on YouTube twice, unboxing, etc. I put together the entire 6-seat modular sofa on my own while my wife took care of unpacking our kitchen and bedroom boxes. I highly recommend having two people for assembly, but you can still get it done with one, though the corner seats are a little tricky with lining the holes up.
Now for the couch review...
We've only had this couch for two days and WE LOVE IT! It is cozy, durable, stylish, and easy to maintain/clean. We have a 4-year-old cat and a 6-month-old French Bulldog that are putting this couch through the FULL TEST, and it has passed with flying colors. Our cat got into the chimney and ended up getting several black spots onto the pure white fabric, but it only took a Lysol wipe and warm water/paper towel to clean them up! We all love how comfy it is and plan on using it for many sleep-in move nights and as a guest bed for our friends/family.
If you're in the market for a QUALITY and COMFY couch... YOU NEED THIS COUCH!
Response from 7th Avenue· Dec 27, 2023
Hi Uziel! Thank you for leaving us a great review, customer service paired with great product is what we pride ourselves on here at 7th Avenue. Thanks so much for the review and have a great day.
SS
Sarah S.
Posted
BEST. COUCH. EVER. (AND BEST CUSTOMER SERVICE)
I customized the couch and it sat in the cart for about a month before I finally pulled the trigger. Don't be like me - pull the trigger, you will NOT regret it. This is the BEST couch, it is so comfortable and I love being able to move the sections around for more seating or to accommodate more of a bed style for movie nights. My puppy peed on the couch and I removed the cushions, laid flat to dry and put it back on the couch the next day and it was just like new again. A few months later, my cat couldn't get to the litter box because I had the door closed on accident, the cat PEED and POOPED on the couch. I lost my ish. The covers went in the wash and came out like BRAND NEW but the cushions and cushion covers were soaked with pee. I emailed support to order new cushions and cushion covers and a back up cover (the one that goes in the wash - so next time I can just replace it while I wait for the other one in the wash). They literally replaced them for FREEE. I don't know if they will always do that, I was going through some things with my puppy being attacked by some dogs and that is why the door was closed and the cat couldn't get to the bathroom trying to manage pets and them being safe while the puppy recovered from her surgery. Anyway, the couch is unbelievable and after puppy pee, cat pee and poop the couch is going to be perfect as soon as I receive the cushions and covers which were already shipped FOR FREE. I cannot tell you guys the customer service they have, it's out of this world. One thing I forgot, FEDEX left all the damn boxes in my driveway, which that is not their fault, I let them know about that and they refunded the delivery and assembly. They go above and beyond in every way. So yeah. Buy the damn couch. You will not regret it. Think about it, a couch is an investment, it's the centerpiece of your living space. Just do it. :)
Response from 7th Avenue· Dec 27, 2023
Hi Sarah! Thank you for leaving us a great review, customer service paired with great product is what we pride ourselves on here at 7th Avenue. Thanks so much for the review and have a great day.
FD
Francesca D.
Posted
We ordered the four person sofa in…
We ordered the four person sofa in natural white and love it! I’ve wanted a white sofa but feared it would get dirty with our pup, but it cleans easy and even after washing the cover it’s like brand new. Customer service is very responsive and wonderful as well!
Response from 7th Avenue· Nov 28, 2023
Hi Francesca! Thank you for leaving us a great review, customer service paired with great product is what we pride ourselves on here at 7th Avenue. Thanks so much for the review and have a great day.