Poor
123 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
4imprint provides promotional products to businesses and organizations of all sizes in the US, UK, Canada and Ireland. But what makes us really special are our people - we're a friendly, genuine and helpful. Give us a try by visiting one of our sites or calling today! Not sure about an item, ask to get a free sample, we'd be happy to help! Promotional items really work!
4imprint (4imprint.com) has 123 customer reviews on Rated Honest, with an average rating of 2.6 out of 5.
Showing 67 reviews with 1 star · Clear filters
Ad S.
Posted
attempt to obtain some samples- customer service person was rude and treated me poorly- will take my business elsewhere where I am sure I will be treated better- lost out on a major sale refused to let me speak to a manager-
Matt
Posted
Don’t Trust their 24 hour production . Employees don’t care either. What a joke
Daniel
Posted
I ordered on June 14th 2023 and my order didn't arrive until June 23rd and although they got the text right, it's too small and top center (i bought kitchen magnets). I found out the reason I didn't get sooner is because they were waiting for me to confirm the order. I don't get that. I confirmed the order when I made the purchase and sent my design to them. But they didn't ship til 6/22. Poor service imo.
Tyler W.
Posted
Absolutely awful. It is like pulling teeth trying to get the order complete. So many steps, so many people to talk to to try and complete the process. Very unprofessional. Our company has spent thousands with 4-imprint. That, we will do no more.
Myself
Posted
Horrible customer service. I ordered 3 separate items a month ago and have not received a single one. I have made multiple attempts to contact Christina Buehner but keep getting emails that she is out of the office.
anonymous
Posted
Some of the rudest customer service representatives I have ever met. I was told they were out of what I ordered after I had placed and paid for my order because they forgot to mark it as out of stock. Then I was told that they could not honor the original price given to me because they forgot they had to pay licensing (not mentioned in any of the 3 first invoices or 40+ original emails) and wanted to charge me an almost $400 difference. Finally, they told me that because there was a delay while I figured out if a replacement product could be used due to their stock issues that in order to get it in time for my event I would need to pay them $300 in rush shipping fees. Not once was anyone I worked with nice or understanding, they pushed the blame back in circles on each other and over email their responses were, short, crude, and incredibly unprofessional. I had high hopes for this company but I would not recommend after this experience.
Miss S.
Posted
I didn't know the level of unprofessionalism and lack of response until I ordered some products myself. This is the last time am ordering from these people (4imprint). I need to find another supplier. Very disappointing for what I am paying for. I am still waiting for my tracking number.
Neha S.
Posted
I wish I can give minus Star review. I never delt with such unprofessional company in my career. I ordered sample backpack (C142910) in June and Its been 5 months I haven't received any thing. I have requested a tracking number from their customer service representatives multiple times but they didnt have themselves, always so confused regarding the process. I called their customer service number so many times in these 5 months but no one care to get back to me ! They are absolutely worst and most disorganized people to deal with. I will not recommend them at all to anyone!
