2KReviews of 2kgames.com

I spent 10 dollars on the game and feel like ive been bent over by ronnie, same game as last year just worse mechanics, shot bar, logic, gameplay, mycareer mode, the only good thing they have in this game is playnow.

I was permanently banned for using a cartoon quote from Elmer Fudd in a post on Steam Community Hub. This after I paid $140 for the Founder's Edition of Civilization 7. Steam would not refund the product or overturn the ban saying 2K Games were in charge of their Steam community. I asked 2K about the ban and they said they don't get involved. When I asked if they agreed with the forum moderator's decision of a permanent ban they refused to answer and threatened to pull my account if I persisted.

I cant believe i wasted 60 dollars on 2k25 then they drop the price to 20 bucks. Thelast 2k i bought was 2k18. Right from the start I noticed the matchmaking. Why am I going against a starting lineup with everyone 98 or above? It takes forever to get a player with a 94 overall and pulling something better is impossible unless you start spending more money. The game play is terrible. The cheating is out of this world. It's 10x worse than warzone. I don't own a zen and I'm not paying to win at anything. I'm never buying a 2k game again. I will be praying for ea to develop another basketball game

Terrible customer service. I recently spent money on a hall of fame box and got the same invincible and 100 overalls. I wrote 2k support, and offered no solution, no empathy. This also happened to me many times before that, which I explained. They couldn’t even give me a fair solution and told me that everything is random. Min and Oliver were terrible customer service reps. I will never spend money on this game again. That was also my first time ever requesting 2k support and they brushed me off saying everything is random. When you spend 100s of dollars on packs to have fun and get the same cards. I expect customer service to have basic manners and treat the customer fairly. THIS HAS HAPPENED TO ME MULTIPLE TIMES. The least they could do is give me a good pack to open or anything similar to the pack they bought that makes the customer happy and want to buy again. A multi million dollar company should be able to do that at least once.

Worst support of any company out there. Their game constantly has glitches then they take forever to respond and don't actually do anything.

Endlessly make great games then strangle the player base with micro transactions and pay to win. Going from that to their current plan which is to cater to the ultra rich and streamer community and leave regular gamers to the side. Borderlands was my favorite franchise, i skipped college classes and ditched middle school, remeber going to my buddies basement to play 1 as kids. But no longer their tactics and feelings towards gamers is disgusting. 2k has lost all morals and lost any hope of ever receiving any money from me since they feel entitled to more, let them kill their own studio with stupidity

After over 15 years of being a loyal customer to 2K, I’m absolutely disgusted by the complete lack of respect and accountability this company shows to its players. My game crashed twice, both times corrupting my save file — over 100 hours of gameplay gone. As a long-time fan and supporter, I expected at least basic customer support. What I got instead was a disaster of an experience: No real customer service: Submitting a ticket felt like shouting into the void. Responses were delayed, canned, and completely unhelpful. Flip-flopping between support reps: Every time I got a reply, it was from a different person who gave conflicting information or clearly hadn’t reviewed the previous conversation. No meaningful resolution: The support team made no effort to escalate the issue or offer any kind of legitimate solution — just hollow apologies and generic responses. Insulting compensation: As a pathetic gesture, they gave me some golden keys. I already have nearly 100 of those — they’re utterly useless at this point in the game. It's like handing a used Band-Aid to someone who just lost a limb. Zero effort to actually resolve the problem: They didn’t offer any way to recover my save, didn’t provide a workaround, and didn’t even offer something substantial like DLC, in-game currency, or anything that might reflect an ounce of goodwill. 2K used to stand for quality, but now it’s clear they stand for corporate apathy and player neglect. They’re happy to take your money, but don’t expect them to lift a finger when their broken systems wipe out your progress. If you're thinking about investing your time or money in a 2K game — don’t. Because if something goes wrong, they will not be there for you. Shame on you, 2K. You’ve lost a dedicated fan for good.

Same game different year. Terrible company for mutiple games not just wrestling. Stay well away and pray they go out of business. Micro transactions and not putting in the effort to make a the games feel new. They can join the list along with ubisoft.