25home Furniture Reviews | Read Customer Reviews of 25home.com

25home Furniture Reviews | Read Customer Reviews of 25home.com

25home Furniture reviews

Showing 423 reviews with 5 stars · Clear filters

Austin P.
Posted Aug 17, 2023
Amazing!
Amazing customer support and amazing product as well!
Response from 25home Furniture· Aug 21, 2023
Thank you so much for your kind words and feedback! We're thrilled to hear that you're satisfied with both our customer support and our product. Your satisfaction is our top priority, and we're here to assist you in any way we can. If you have any further questions or need assistance, please don't hesitate to reach out to us. We truly value your business and look forward to serving you again in the future!
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Kelsey M.
Posted Aug 16, 2023
Our couch is absolutely beautiful
Our couch is absolutely beautiful. Very comfortable and everyone that comes to our home LOVES IT! I do have to fluff the cushions weekly but it is a lovely couch! Shipping was slightly confusing at well but our couch came undamaged and in perfect condition.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the beauty and comfort of our couch. It's delightful to know that your guests love it too. We appreciate your patience with the shipping process and are glad to hear that the couch arrived in perfect condition. Your satisfaction is our top priority, and we're here to assist you if you ever need anything. Happy lounging and thank you for choosing our couch for your home!
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Will T.
Posted Aug 16, 2023
Great product and Great Customer service
Great product and Great Customer service
Response from 25home Furniture· Aug 17, 2023
Absolutely! It's fantastic to know that you had a great customer service experience. If you ever need assistance or have more feedback to share, don't hesitate to reach out. Your satisfaction is our priority!
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Alok S.
Posted Aug 16, 2023
Fantastic high quality products
Fantastic high quality products, prices much better than big name stores, and service top class. Now our go to destination for furnitures.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our products and service. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service.
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Prince M.
Posted Aug 16, 2023
Excellent collection and service.
Excellent collection. I was looking for furniture that’s not too traditional and found exactly what I wanted. Great customer service as well from Sunny at 25homes!! Keep up the good work.
Response from 25home Furniture· Aug 17, 2023
Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for in our unique furniture collection. We're delighted that Sunny at 25homes provided you with great customer service. We truly appreciate your feedback and will continue to work hard to meet your expectations. If you have any more questions or need assistance in the future, feel free to reach out. Thanks again for choosing us!
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Adriana
Posted Aug 16, 2023
I had a great shopping experience from…
I had a great shopping experience from the moment I enter the site and until I received the order. It was so good to have a real person helping me, describing in detail the products and guiding me through the ordering process. And everything done very professional, knowledgeable and with heart. Lisa and Nora did a marvelous job. They also accommodated me with the delivery timing. I am also very pleased with the furniture I bought. Good quality and looking perfect in my place. The only thing I believe it could be improved, it is to have more deliveries options, besides the curbside delivery. Especially when there are heavy boxes of furniture.
Response from 25home Furniture· Aug 17, 2023
We are absolutely thrilled to hear about your wonderful shopping experience with us, from start to finish! We're delighted that Lisa and Nora were able to provide you with exceptional assistance, guiding you through the product details and ordering process with professionalism, knowledge, and care. It brings us great joy to know that your furniture purchase exceeded your expectations and looks perfect in your space. Your satisfaction with the quality of our products is our ultimate goal. Thank you for your valuable feedback regarding our delivery options. We appreciate your suggestion and will certainly take it into consideration as we continue to enhance our services. Once again, thank you for choosing us for your shopping needs. We look forward to serving you again in the future and making your experience even more exceptional.
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Dari S.
Posted Aug 16, 2023
Couch Purchase / Nora
Nora was exceptional in communicating & following up on my purchase. Lovvvvvvve the couch, and even purchased additional pillows afterwards.
Response from 25home Furniture· Aug 16, 2023
I'm thrilled to hear that Nora provided exceptional communication and follow-up during your purchase! It sounds like she really went above and beyond to ensure your satisfaction. And it's wonderful to know that you're loving the couch so much that you even decided to purchase additional pillows. If you have any more feedback or if there's anything else I can assist you with, feel free to let me know. Enjoy your comfortable and stylish couch!
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Lorraine
Posted Aug 15, 2023
Lisa gives an excellent customer service experience
Lisa was excellent at follow up, provided additional discounts and explained how the process works when purchasing furniture at 25home. She even assisted me with issues I was having with "After-pay". I appreciated the best ever customer service I received. I brag to everyone about purchasing quality furniture from 25home. The communication process with shipping was excellent! My delivery will be this week and I will make another review once I receive my furniture. I can't wait!!
Response from 25home Furniture· Aug 16, 2023
We're delighted to hear about your exceptional experience with Lisa at 25home! It sounds like she truly went above and beyond to provide you with excellent customer service, assisting you with everything from follow-up to navigating the purchasing process and even helping with issues related to "After-pay". It's great that you're so pleased with the quality of the furniture and the additional discounts you received. Feel free to let me know if there's anything else I can help you with, and I hope your furniture delivery goes smoothly! Enjoy your new pieces when they arrive!
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